Part-Time Pet Care Retail Specialist: Customer Experience

PetSmart; East Wenatchee (WA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart in East Wenatchee is seeking a Retail Sales Associate to engage with pet parents, ensuring positive experiences and maintaining store standards. Responsibilities include preparing online orders, caring for pets, and supporting store cleanliness.

The ideal candidate should possess strong communication skills and be flexible with their schedule. Joining PetSmart means making a meaningful impact every day.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick‑up in store and ensures a smooth, positive pick‑up experience.
• Responsible for the pet healthcare of store-owned pets.
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services, and live pets.
• Ensures a safe environment for associates and pets.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

PetSmart in East Wenatchee is seeking a Retail Sales Associate to engage with pet parents, ensuring positive experiences and maintaining store standards. Responsibilities include preparing online orders, caring for pets, and supporting store cleanliness.

The ideal candidate should possess strong communication skills and be flexible with their schedule. Joining PetSmart means making a meaningful impact every day.