Part-time Patient Coordinator

Benevis; El Paso, Northern (TX, KY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Benefits package

Job summary

Benevis is hiring a Part-time Patient Coordinator for Pinova Dental and Braces - Lee Trevino in El Paso. The role involves check-in/check-out duties, scheduling, and ensuring insurance eligibility is verified for patients and families.

Ideal candidates will have a high school diploma or GED, office experience in a dental or medical setting, and comfort working with children. The position requires occasional travel to other Benevis locations and a supportive team environment.

Qualifications

• Graduation from a senior high school or GED equivalent.
• Office experience in a dentist's or physician's office, preferred
• Experience with children's dentistry, preferred

Responsibilities

• Provide quality customer service to patients and parents at check-in and check-out.
• Greet parents and patients when they enter or leave the office.
• Verify patient insurance eligibility prior to appointment and update Boomerang file.
• Coordinate with clinical team to provide same day care opportunities.
• Assist with meeting office financial targets by keeping hygiene and operative schedules full.

Skills

Customer service

Communication

Teamwork

Scheduling

Phone etiquette

Education

High School Diploma or GED

Tools

Boomerang

Job description

Overview

Pinova Dental and Braces - Lee Trevino

Part-time Patient Coordinator

Hours: 3pm to 7pm

2-3 days/wk - Open schedule

Must be willing to travel to other locations.

Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 2,000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.

We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.

Find your opportunity to make an impact:

• Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
• Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
• Love working with kids (they make up 70% or more of our patient base)

Responsibilities

• The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits
• Deliver quality and compassionate care to every patient
• Greet parents and patients when they enter or leave the office
• Ensure parents who are waiting are kept informed of the progress of their appointment or child
• Maintain a clean and tidy waiting area and front desk area
• Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file
• Ensure service limits are recorded and communicated with the clinical team prior to treating the patient
• Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment
• Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients
• Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full
• Schedule follow-up operatory and six month recall appointments for patients
• Answer incoming calls and direct the caller to the proper person, taking messages when necessary
• Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed
• Ensure all patient records are re-filed at the end of the day
• Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
• Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team
• Other duties as assigned

Qualifications

Requirements:

• Graduation from a senior high school or GED equivalent
• Office experience in a dentist's or physician's office, preferred
• Experience with children's dentistry, preferred

We Offer:

• Competitive compensation
• Quarterly bonuses based on Office performance
• Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.