Part-Time Patient Access Specialist — Caring for Families

Children's Wisconsin; Milwaukee (WI); Hybrid; USD 21,000 - 26,000; Part time

Job summary

Children's Wisconsin is seeking a Patient Access Representative in Milwaukee for a part-time role. You will welcome patients and families, gather and verify demographics and insurance details, and register patients following set guidelines to ensure smooth care experiences.

The position requires a High School Diploma (or GED/HSED) and at least 1 year of customer service. You’ll work in a fast-paced setting, maintain accurate data entry, and support a compassionate, team-driven environment.

Qualifications

• High School Diploma, GED, or HSED.
• At least 1 year of customer service experience.
• Strong multitasking, organizational, and problem-solving skills.
• Comfort with computers, Windows, and basic troubleshooting.
• A calm, positive presence even on busy days.
• A commitment to our mission, values, and the families we serve.

Responsibilities

• Welcome patients and families with warmth, professionalism, and empathy.
• Gather and verify demographic and insurance information with accuracy and care.
• Complete patient registrations following established guidelines.
• Help prevent billing delays by ensuring clean, error-free accounts.
• Maintain fast, precise data entry in a busy, fast-moving environment.
• Collaborate with a supportive team while also working independently.
• Provide age-appropriate service to the diverse patient population we serve.

Skills

Customer service

Multitasking

Organization

Problem solving

Computer literacy

Education

High School Diploma, GED, or HSED

Job description

Children's Wisconsin is seeking a Patient Access Representative in Milwaukee for a part-time role. You will welcome patients and families, gather and verify demographics and insurance details, and register patients following set guidelines to ensure smooth care experiences.

The position requires a High School Diploma (or GED/HSED) and at least 1 year of customer service. You’ll work in a fast-paced setting, maintain accurate data entry, and support a compassionate, team-driven environment.