Part-Time Passenger Assistance Agent

Unifi Aviation LLC; Pensacola (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flight privileges after 30 days

Weekly pay

Full-time (≥30 hours/week)

Paid time off

Medical, Dental and Vision Insurance

401k

Exclusive discounts

Job summary

Unifi Aviation LLC seeks friendly individuals to provide wheelchair assistance for international passengers at the Pensacola airport, from curb to aircraft. No experience is required; paid training is provided.

This full-time role offers benefits and opportunities to advance, with flight privileges after eligibility and a comprehensive benefits package including health, dental, vision, 401k, and PTO. You will work in rotating shifts, weekends and holidays, and will be expected to maintain safety

Qualifications

• High School diploma or GED required.
• Must be at least 18 years old.
• Proficient in English; knowledge of another language is a plus.

Responsibilities

• Provide wheelchair assistance to passengers from curb to aircraft.
• Assist with checking in and baggage when needed.
• Move wheelchairs between concourse and staging area following safety procedures.
• Report safety incidents and hazards per policy.
• Deliver professional, courteous customer service at all times.

Skills

English proficiency

Customer service mindset

Education

High School diploma or GED

Job description

Requirements and Description

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.

Job Summary:

Responsible for providing wheelchair assistance to international passengers requiring assistance at the airport at all stages between curb side and aircraft.

Benefits:

• Flight Privileges: Offered after 30 days for employees and eligible family members!
• Weekly pay for hourly employees (could change it specific to the state e.g. CA)
• Full time starts at 30 hours per week!
• Paid time off (for full-time employees).
• Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
• 401k for all employees.
• Exclusive discounts and additional wellness programs.

Job Duties:

• Push wheelchairs for passengers requiring assistance at airport, ensuring professional customer experience.
• Assist passengers requiring wheelchair assistance in transporting and checking in or claiming baggage.
• Lift, assist passengers requiring wheelchair assistance up or downstairs of aircraft and in or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area for usage.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• Proficient in English (Knowledge of another language is an advantage e.g., Spanish...).

Physical requirements:

• Must be able to frequently lift, move up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working conditions:

• Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.