Part-Time Overnight Front Desk (Weekends/ Lake Park, FL)

FirstService Residential; North Palm Beach (FL); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Comprehensive medical plans

Dental and vision benefits

401(k) with company match

Paid time-off benefits

Job summary

A property management company is seeking a Front Desk Associate in North Palm Beach, Florida. As a critical team member, you will provide outstanding customer service, monitor security systems, and ensure a safe environment for residents and guests. Candidates should have strong communication skills and a high school diploma, with previous business experience preferred. This full-time role offers comprehensive benefits, including medical, dental, vision, and paid time-off, along with a 401(k) plan with company match.

Qualifications

• 2-3 years of business experience preferred.
• Effective written and verbal communication skills.
• Ability to work extended hours and weekends based on project requirements.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Greets and directs residents, guests, and invitees.
• Maintains a safe and secure environment throughout the building.

Skills

Customer service skills

Communication skills

Time management

Interpersonal skills

Multiple language fluency

Education

High school diploma or equivalency

College level courses in business or hospitality

Tools

Computer literacy

Job description

Job Overview

As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detail oriented and able to multitask. Meet and greet residents; check guests and service providers in/out. Understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; and accurately maintain daily logs, records and forms.

Location & Compensation

Location: Lake Park, FL

Pay Range: $19 - $21/hr

Schedule: Saturday & Sunday 11pm - 7am

Your Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on‑site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills & Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Physical Requirements

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

What We Offer

As a full‑time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or re‑assign schedules, duties, and responsibilities to this job at any time.

Additional Information

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics. Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail]. Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.