Part-Time Optician, Eye Boutique

EssilorLuxottica; Joliet (IL); On-site; USD 28,929 - 44,083; Part time

Job summary

Eye Boutique, part of EssilorLuxottica, seeks a Part-Time Optical Associate in Joliet, IL to provide exceptional patient experiences through fitting eyewear, taking precise measurements, and assisting with prescriptions.

You will custom-fit glasses, record measurements accurately, and collaborate with team members to meet customer needs while adhering to company policies. Weekend/evening availability is required.

Qualifications

• High School diploma or equivalent.
• ABO Certification.
• Knowledge of basic optics and dispensing eyewear.
• Strong customer service and communication skills.
• Familiarity with POS and patient record software.
• Ability to use a tablet for sales.

Responsibilities

• Custom fits glasses and prescribes lenses according to prescriptions.
• Acts as a leader in optical acumen and peer guidance.
• Take and record measurements; ensure eyewear precision and fit.
• Engage with patients to understand needs and preferences.
• Assist peers with complex product needs and prescriptions.
• Follow company policies and procedures in work tasks.
• Maintain safety and cleanliness; protect company assets.
• Work weekends and evenings as required by location.

Skills

Customer service

Communication

Teamwork

Basic math

Sales skills

Tech-savvy

Attention to detail

Education

High School graduate

ABO Certification

Tools

Point-of-sale systems

Inventory management software

Tablet usage

Job description

Requisition ID:937846

Store #:00T191 EB Joliet

Position:Part-Time

Total Rewards:Benefits/Incentive Information

At Eye Boutique, we believe everyone deserves a view for life. We are committed to creating spectacular experiences for both our customers and our team members. As one of the largest locally operated optical providers in the Midwest, we are proud to deliver outstanding patient care while offering the latest in optical technology. We know our continued growth and success are driven by our people, whose dedication makes a meaningful difference every day.

Our stores are fast-paced and energetic, with motivating teams and meaningful work that will make you feel good about coming to work every day. Eye Boutique is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.Discover more by following us on LinkedIn!

GENERAL FUNCTION

This position provides unsurpassed patient experiences through selection of eyewear, accurate measurements, ordering, and fitting the patient to fulfill all of their eyewear needs. This role supports establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES and RESPONSIBILITIES

• Custom fits glasses and precisely places prescription in lenses.
• Acts as a leader in optical acumen that provides a voice for peers.
• Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
• Explores the needs and priorities of patients by asking open ended questions.
• Assists peers with difficult or complex areas of product needs and prescriptions.
• Utilizes practice tools and adheres to company policies and procedures.
• Anticipates problems; explores underlying reasons for patient issues; strives to develop long-term solutions to problems and ensures patients are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
• Possesses the ability to multi-task, prioritizes and manages time with competing priorities.
• Commits to delivery date and time, seeks feedback and ask for referrals.
• Strives to achieve exceptional results on KPIs and competencies.
• Presents, celebrates and educates at time of dispense.
• Takes pride in practice appearance, shows initiative to keep clean, attractive and organized. Secures and protects company assets within control.
• Informs management of safety opportunities; demonstrates safe work practices.
• Possesses a "can do" spirit and strong drive for results; self-motivated with a desire for continual learning and improvement.
• Adheres to company policies and procedure, including but not limited to discounting, promotions and inventory management.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Sells on your feet 80%-100% of the time.
• Consistently maintains proper dress code.
• Performs other duties as assigned by Practice Manager or as business needs.

BASIC QUALIFICATIONS

• High School graduate or equivalent
• ABO Certification
• Knowledge of basic optics and dispensing/fitting eyewear
• Strong customer service skills: communicator, listener, and team builder
• Knowledge of inventory management systems
• Strong basic math skills
• Sales skills - ability to use and carry a tablet
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
• Embraces new technology and change

PREFERRED QUALIFICATIONS

• Previous eyecare and/or customer service experience

Pay Range:20.85-32.51

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.