Part Time Morning Returns Processor

BJ's Wholesale Club, Inc.; Middleburg Heights (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Health Benefits

401(k) with company match

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club, Inc. is seeking team members to support a high-volume club environment. You will process damaged or defective merchandise, handle return authorizations, and ensure accurate stock levels while following safety and club procedures.

The role emphasizes speed, accuracy, and customer-focused service in a fast-paced retail setting. Join a world-class team that offers weekly pay, free membership, generous PTO, health benefits, and a 401(k) plan with company match.

Qualifications

• Effective communication, interpersonal, and computer skills.

Responsibilities

• Process damaged, defective and returned merchandise following salvage, donation, vendor return, reverse logistics, hazardous waste and destroy procedures.
• Obtain return authorizations from vendors and manage vendor chargebacks and returns.

Skills

Communication

Computer skills

Job description

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
• * Eligibility requirements vary by position.

Job Summary

Responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors and re-wrapping sellable merchandise. Team Members: Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable. Acts with honesty and integrity and lead with the member in mind to address all concerns and to escape any concerns, as appropriate. Ensure a safe and positive environment for our members and each other. Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly and positive attitude. Members: Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside and out Know your Business: Understand how to access and read production and/or financial performance reporting for your department See the connection between consistent execution and the positive impact it can have on the business.

Major Tasks, Responsibilities, and Key Accountabilities

• Works with speed and accuracy to facilitate organized processes.
• Accurately processes damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures.
• Obtains return authorizations from vendors, processes vendor chargebacks, and packages and ships merchandise returns based on vendor return policies.
• Maintains the correct stock / inventory status for all damaged, defective and returned merchandise.
• Assess breakage logs associated with leaking, spoiled and broken merchandise and processes merchandise out of inventory.
• Processes freezer and dairy damages.
• Understands the company’s community / donation programs and administers salvage and donation merchandise orders.
• Conduct daily club safety walks, escalates findings to Asset Protection Supervisor.
• Supports Inventory Control Count Team in executing count processing as assigned.
• Review daily return reports, processes merchandise recalls, and processes tire and battery returns.
• Ensures that the AFS and release dates are followed.
• Ensures that the books are stocked, and that the execution of book returns are completed in partnership with the RICS.
• Processes the 945/948/950 in partnership with the AP Specialist.
• Re-wraps sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
• Ensures the department is organized and clean.
• Follows established safety, filing organization, and lock-up standards.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Qualifications

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• At least 18 years of age.

Environmental Job Conditions

Most of the time is spent moving about on hard surfaces. Frequently requires bending, climbing, crawling, pulling, reaching, stooping and climbing ladders/step stools. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Requires using a pallet jack to pull and push pallets. Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers. Frequent exposure to hazardous material.

Pay Transparency

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $16.25-$19.50

Who We Are

BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations and eight distribution centers across 21 states – and growing. BJ’s offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more – all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.