Part Time Medical Receptionist

CITYMD; Bellmore (NY); On-site; USD 20,741 - 29,540; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) savings plan

Flexible hours

Job summary

A healthcare provider is seeking a Part Time Medical Receptionist in Bellmore, New York. The successful candidate will be responsible for welcoming patients and ensuring exemplary customer service. Key responsibilities include managing patient intake, updating records, and assisting with insurance processing. A high school diploma and a welcoming attitude are essential, along with strong communication skills and the ability to work in a fast-paced environment. The role offers a pay rate of $18.25 per hour.

Qualifications

• Happy, welcoming, and can-do attitude with patients and coworkers.
• Experience in high-volume service industry preferred.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Welcoming patients and managing patient intake.
• Entering and updating patient information in the system.
• Processing medical insurance information and handling payments.

Skills

Customer service

Communication skills

Detail-oriented

Team player

Bilingual language skills

Education

High School Degree or GED

Tools

Computer proficiency

Job description

Company Overview

We’re a physician‑led, patient‑centric network committed to simplifying health care and bringing a more connected kind of care. Part Time Medical Receptionist role at CityMD.

Job Description

The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all incoming patients at CityMD. The person in this position registers patients, coordinates with the team to ensure timely turnaround, responds to patient questions and concerns with urgency and kindness, and handles all paperwork associated with patient registration.

Essential Functions / Responsibilities

• Greeting and welcoming patients
• Organizing and coordinating patient intake and other appointments
• Accurately entering and updating patient information in the system
• Assisting patients with completion of paperwork when necessary
• Scanning, updating and filing medical records
• Answering phone calls, questions, etc. in a prompt and polite manner
• Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)
• Handling cash and co‑payments accurately and responsibly
• Providing outstanding customer service to every patient
• Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.

Qualifications

• High School Degree or GED
• Happy, welcoming, and can‑do attitude with patients and coworkers
• Experience working in any high‑volume/high‑intensity service industry (e.g., hospitality, restaurant, hospital, medical office, or retail environment) preferred
• Excellent verbal, written, and interpersonal communication skills
• Detail‑oriented and a team player
• Computer proficiency and superior keyboarding skills (approximately 55 wpm)
• Flexible/adaptable nature to work in a continuously evolving environment
• Passion for helping others in a healthcare environment
• Ability to effectively interact with physicians, patients and other staff members
• Bilingual language skills required or preferred based on site location.

Physical Requirements

Ability to sit and stand for periods of time. Heavy computer use required.

Pay Rate

$18.25 per hour. The provided compensation amount is based on industry standards and salary determinations will be made based on numerous factors, including but not limited to years of experience and location of the position.

Commitment & Benefits

VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in our benefits platform includes medical, dental, life, disability, vision, FSA coverages and a 401(k) savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecured email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in‑person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Company locations during regular business hours only. For information on job scams, visit https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.