Mechanic/Technician Associate (Arcade and Bowling Center)

Round One Entertainment Inc.; Hayward (CA); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Time play (1 hour per week)

Bowling privileges (90 minutes per wk)

Karaoke/billiards time (1 hour per wk)

Food discount (50% per shift)

One free beverage per shift

Job summary

Round One Entertainment in Hayward, CA is seeking a part-time Mechanic/Technician to maintain and repair arcade machines and bowling equipment within our arcade facility.

This non-exempt role offers 20–25 hours per week, with evening and weekend shifts from 5pm to 2am during peak hours; wage is $19–$20.75 per hour and benefits are provided.

You will assist the Facilities Manager, respond to malfunctions, follow OSHA safety practices, and participate in required maintenance trainings.

Qualifications

• High school diploma or GED.
• Strong customer service and interpersonal skills.
• Solid communication, critical and analytical thinking, and appreciation for diversity.

Responsibilities

• Assist Facilities Manager in servicing and maintaining the facility, bowling equipment, and amusement arcade games.
• Respond to customer complaints of machine malfunctions; analyze the mechanism to find the root of the problem.
• Respond to error calls for bowling and amusement arcade equipment issues.
• Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
• Update preventative maintenance charts for bowling center equipment.
• Conduct maintenance and repairs on bowling lanes, pinsetters, oiling machines and related equipment.
• Complete mechanic training programs for the pinsetter type of the assigned center and other role-specific trainings.
• Identify and address common problems with controls and audio systems.

Education

Two-year related experience; or equivalent combination of education and experience is preferred.

Job description

Round One Entertainment is looking to hire a part-time, non-exempt Mechanic/Technician.

Overview

The Mechanic is responsible for the operations of an amusement arcade and/or facility maintenance. His/her job is to oversee, maintain, and repair arcade machines and facility maintenance.

Position Details

• Part time (20-25 hours a week).
• Wage: $19-20.75.
• Hours of Operation: 10AM - 2AM.
• Shift: This is a high paced work environment with our peak hours from 5 pm - 2 am and weekends. The majority of scheduled hours will be nights or weekends.

Benefits

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Essential Duties

• Assist Facilities Manager in servicing and maintaining the facility, bowling equipment, and amusement arcade games.
• Responds to customer complaints of machine malfunctions; analyzes the mechanism to find the root of the problem.
• Responds to error calls for any bowling and amusement arcade equipment issues.
• Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
• Other tasks as assigned by Facilities Manager/Supervisor and/or General Manager.
• Updates the R1/manufacturer’s preventative maintenance charts for the bowling center equipment as posted.
• Conducts maintenance and repairs on bowling lanes, pinsetters, oiling machines and other bowling related equipment.
• Must successfully complete the mechanic training programs for the pinsetter type of their assigned center, as well as any other training programs developed for their position.
• Perform maintenance and repair tasks of the Facility.Able to readily identify the most common problems with equipment such as controls and audio systems.

Non-Essential Duties

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• A high school diploma or GED
• The Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education And/or Experience

• Two-year related experience; or equivalent combination of education and experience is preferred.

Work Environment

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.

The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.

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