Part-Time Library Assistant: Customer-Focused & Programs

City of Goleta; Goleta (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

The City of Goleta invites applications for the Library Assistant (Part-Time) position at the Goleta Valley Library, currently operating at 6500 Hollister Avenue during construction! The ideal candidate will be a team player with strengths in customer service and attention to detail, and will assist with programming, collections support, and circulating procedures.

Position is approximately 15 hours per week and will work no more than 999 hours in each fiscal year.

Qualifications

• Equivalent to the completion of the twelfth grade.
• One year of library experience.

Responsibilities

• Provide exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous, and respectful, and to actively participate in maintaining a positive customer service environment.
• Check out library materials to patrons; check in and prepare materials for return to the circulating collection; register new patrons.
• Respond to patron in-person and telephone requests for library materials, services, and information; provide assistance for general reference queries; assist patrons in completing requests for materials not available in the local collection.
• Participate in the training of staff; answer and resolve public questions; communicate library policies and address incidents as needed.
• Input data into library and computer systems; process new library materials; add or modify entries on item records; search for materials as necessary.
• Engage in financial transactions with patrons, such as facility reservations, payment of fees owed, and donations.
• Perform general clerical work; type a variety of documents; answer phones; enter information into computer; maintain files and records; receive donated materials; process and distribute the mail.
• Operate a variety of office equipment including a computer, typewriter, telephone system, cash register, copy machine, and other related equipment.
• Assist in monitoring, ordering, and receiving supplies; maintain files of equipment and supplies.
• Participate in the preparation and maintenance of displays and exhibits; assist with seasonal and ongoing programs and activities.
• Assist in preparing and conducting storytime's, outreach, and other youth programming with oversight from the Children's Librarian.
• Perform related duties and responsibilities as required.

Skills

Customer service

Attention to detail

Team player

Communication

Education

High school diploma or equivalent

Tools

Computer

Typewriter

Telephone system

Cash register

Copy machine

Job description

The City of Goleta invites applications for the Library Assistant (Part-Time) position at the Goleta Valley Library, currently operating at 6500 Hollister Avenue during construction! The ideal candidate will be a team player with strengths in customer service and attention to detail, and will assist with programming, collections support, and circulating procedures.

Position is approximately 15 hours per week and will work no more than 999 hours in each fiscal year.