Part-Time Leasing Specialist

Balfour Beatty Communities; Richardson (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Discretionary bonuses

Health insurance

FSA/Dependent Care accounts

401K with match

PTO including holidays

Volunteer days

Disability & parental leave

Job summary

Balfour Beatty Communities is seeking a Leasing Specialist in Richardson, TX to market rental homes, manage leads, and guide prospects from inquiry to move-in. You will coordinate marketing plans, perform leasing tasks, and maintain strong customer service to keep occupancy high.

The role requires a high school diploma or GED and prefers an associate degree. Experience in leasing and proficiency with Yardi/Entrata are valued assets for this position.

Qualifications

• Minimum of 1 year of experience in a customer service atmosphere.
• Leasing experience preferred.
• Solid computer skills including Microsoft Office; Entrata experience preferred.

Responsibilities

• Provide strong sales focus with each prospective and current resident.
• Coordinate the leasing process from inquiry to move-in with enthusiasm.
• Manage leads and applications using property software; ensure fair housing compliance.
• Explain community amenities and match to resident needs.
• Open/close models and ensure units are rent-ready; perform light cleaning as needed.
• Maintain occupancy targets through marketing, outreach, and internal/external efforts.

Skills

Sales focus

Customer service

Marketing planning

Lead management

Yardi

Entrata

Social media

Photography

Videography

Communication

Education

High School diploma or GED

Associate degree preferred

Tools

Yardi

Entrata

Job description

Who We Are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when

• Discretionary bonuses
• Medical and Dental Insurance 1st of the month following employment
• Health, Flexible Spending and Dependent Care Accounts
• 401K plan with employer matching
• Robust PTO to include, sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year
• Company paid short-term and long- term disability, parental leave.
• And more!

Who We Are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.

Our Benefits:

• Discretionary bonuses
• Medical and Dental Insurance 1st of the month following employment
• Health, Flexible Spending and Dependent Care Accounts
• Company paid life insurance
• 401K plan with employer matching
• Robust PTO to include, sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year
• Company paid short-term and long- term disability, parental leave.
• And more!

About The Role

The Leasing Specialist provides marketing, sales, and customer service support to prospective residents. The position is also involved in the planning and executing of a community marketing plan.

What You'll Be Doing

• Provides strong sales focus on each prospective and current customer.
• Must be enthusiastic and efficient in coordinating the entire leasing process. Must meet and greet every customer via phone, email and personally interact with enthusiasm.
• Responsible for managing leads from applicable software platform (Yardi) as well as follow-up in a consistent manner with all prospects. Screens and approves qualified applicants in accordance with Company policies and Fair Housing regulations and local laws. Must compile and organize all paperwork including entering applications into property management software system, preparing Lease, all associated addendum and move-in package.
• Be knowledgeable of product in the community to fit the prospective customer’s needs, providing description of community amenities.
• Be confident in asking each qualified customer to become part of our community.
• Open and close all models daily, mini-models and “show units. Conducts pre-showing inspections to ensure all units are rent ready for the day and performs freshen up cleaning as needed.
• Assist with creating marketing plan/strategy for the assigned community.
• Marketing done both internally and externally to attract new occupants. Network marketing, outreach marketing and internal marketing required to keep a minimum of 95% occupancy. Updating all marketing material through ILS and Websites and BBC Marketing Department.
• Create all content for social media and communication on platforms to engage consumers and narrate the lifestyle and experience of living at the community through photography, videography and the written word.
• Assists with maintaining a positive resident experience from initial contact through residency to move-out. Monitor Customer Service Scores
• Attends, participates, and assists with LifeWorks events.
• Provides new residents a smooth transition to their new community. Clearly explain the leasing and move-in process with each prospect, so they know exactly what to expect and to ease their stress of the move-in.
• Monitors and maintains availability of units and contacts residents when units become available in accordance with policies and procedures
• Answers phones promptly and courteously as well as assist current residents with their needs and follows up to ensure work orders completed by the maintenance staff meet the resident’s satisfaction swiftly and accurately, if applicable.
• On Call as needed to cover for 24/7 coverage

Who We're Looking For

• High School diploma or GED required
• Associate degree in a business-related field or communications preferred
• Minimum of 1 year of experience in customer service atmosphere
• Preference will be given to candidates who have leasing experience
• Solid Computer skills including Microsoft Office Experience and Entrata Experience preferred.
• Solid Customer Service
• Solid Oral and Written Communication Skills
• Ability to multitask.
• Must have an active and valid driver’s license

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.