Part - Time Lead Service Valet - Truck Required - Evening Shift

Valet Living; Richmond (VA); On-site; USD 63,370,000 - 71,635,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Valet Living in Richmond, VA is seeking a Lead Service Valet to support service coverage, quality control, and team development at apartment communities. Reporting to the Operations Manager, this hands-on role leads routes, trains staff, and conducts audits to maintain service levels and safety.

You'll cover Area Leader duties during absences, manage outdoor work in all weather, and collaborate with client contacts while lifting up to 50 lbs and driving an insured vehicle.

Qualifications

• Demonstrated leadership and ability to train and coach teammates.
• Strong customer-first mindset with service focus.
• Excellent communication and organizational skills.

Responsibilities

• Cover Area Leader duties during absences and manage assigned service areas.
• Train and support Service Valets; complete handoffs and onboarding as needed.
• Conduct audits to assess service quality, safety, and operational efficiency.
• Fill in on trash collection routes when needed due to absences or high volume.
• Respond to service issues quickly and elevate complex problems.
• Identify trends, prevent recurring issues, and recommend process improvements.
• Provide support across multiple districts as business needs change.
• Help with container delivery, new client launches, and community events.
• Maintain positive relationships with peers, leadership, and client contacts.
• Report safety hazards, equipment issues, and personnel concerns.

Skills

Team leadership

Customer service

Problem solving

Communication

Independent work

Job description

Make an Impact. Support the Team. Grow Your Career.

We're hiring a Lead Service Valet to help deliver high-quality, consistent trash collection service at apartment communities. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development. It's a critical steppingstone to the Area Leader position and plays a key role in keeping operations running smoothly.

When Area Leaders are off duty, you'll step in to lead the team, manage service routes, and address any issues in the field. While some responsibilities are reactive, success in this role depends on your ability to spot trends, solve problems, and keep service levels high.

What You’ll Get:

• Pay: $23 per hour
• Schedule: Evening shifts, typically Sunday through Thursday, with some daytime flexibility
• Mileage Reimbursement: mileage will be reimbursed monthly

What You’ll Do:

• Cover Area Leader duties during absences and manage assigned service areas
• Train and support Service Valets; complete handoffs and onboarding as needed
• Conduct audits to assess service quality, safety, and operational efficiency
• Fill in on trash collection routes when needed due to absences or high volume
• Respond to service issues quickly and elevate complex problems
• Identify trends, prevent recurring issues, and recommend process improvements
• Provide support across multiple districts as business needs change
• Help with container delivery, new client launches, and community events
• Maintain positive relationships with peers, leadership, and client contacts
• Report safety hazards, equipment issues, and personnel concerns

What You’ll Bring:

• Customer-first mindset with a strong work ethic
• Team leadership potential and the drive to grow into a management role
• Strong problem-solving, organization, and communication skills
• Ability to work independently and adapt to fast-changing environments
• Comfortable using company tools and mobile apps

Requirements:

• Must be at least 18 years old
• Authorized to Work in the U.S.
• Smartphone with data plan required to use our mobile app (biweekly stipend provided)
• Valid driver's license and insured open-bed pickup or trailer-equipped vehicle
• Willingness to work outdoors in all weather conditions
• Ability to lift to 50 lbs., and walk long distances
• Experience in logistics, valet trash, or field services preferred
• Flexible availability, including evenings, weekends, holidays, and split shifts

Why You’ll love Working with Us:

At Valet Living, we don't just provide essential services, we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you'll experience a workplace where leadership is about service, growth is the norm, and every detail matters.

• Clear path to leadership and career growth
• Active, outdoor work that keeps you energized
• Get paid fast with DailyPay
• A supportive team that values your impact

The application window is anticipated to close 60 days from the date the job is posted.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.