Part-Time Lead Sales Associate

salvarmycareers; Novi (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Benefits package

Job summary

The Salvation Army Thrift Store in Novi, MI is seeking a Lead Sales Associate to support store operations and customer service. This part-time role involves assisting management, handling deposits, and contributing to sales and inventory goals.

You will lead by example, help with opening/closing procedures, and ensure a welcoming shopping experience for customers. Training and growth opportunities are provided in a mission-driven environment.

Qualifications

• High school diploma or equivalent required.
• Retail experience preferred.
• Excellent communication in English, both written and spoken.

Responsibilities

• Assist management with sales and product acquisition.
• Support opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet sales goals.
• Maintain product rotation and inventory turnover.
• Provide friendly customer service and resolve complaints.
• Assist with store maintenance and display layouts.

Skills

Customer service

Cash handling

English communication

POS system

Payroll programs

Education

High School Graduate or Equivalent

Tools

Point of Sale System

Payroll software

Job description

Lead Sales Associate

Location: Novi MI Pay: $16.73 - $21 per hour Job Type: Part-time Schedule: 20 to 25 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

What You’ll Do

Sales & Operations

• Support management with product sales and acquisition

• Implement store opening and closingprocedures

• Handle banking and daily deposits

• Execute strategies to meet product acquisition, production and salesgoals

• Manage product rotation process and inventoryturnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer serviceskills

• Handle customer complaints asneeded

• Support store maintenance and appearance

• Maintain displays and floor layoutplans

• Identify ways to improve storeappeal

Leadership & Communication

• Provide direction to staff in absence of management

• Communicate effectively with store management regarding operations

• Support implementation of policies and procedures

• Document and report concerns in behavior or attitude

• Assist others with basic register problemsolving

What We Offer

• Opportunity to make a positive impact in yourcommunity

• Professional development and growth opportunities

• Supportive and mission-driven work environment

• Comprehensive benefits package

Training Provided

• Paid training on register and store procedures

• Ongoing coaching and support from store leadership

• Opportunity to build retail and customer serviceskills

• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community

• On-the-job training

• Team-oriented environment

• Employee Discount, Employee Assistance Program, and more!

Lead Sales Associate

Required

Education & Experience

• High School Graduate or Equivalent

• Retail experiencerequired

Skills & Abilities

• Ability to speak, write and understand English for effective communication

• Basic computer skills including Point of Sales System and payrollprogram

• Proficient cash handling and accurate change-giving abilities

• Strong customer service orientation

Certifications

• Valid Driver's License and personal transportation for bank runs

• Must be able to pass a Motor Vehicle Record Search

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk

• Frequently required to walk and reach with hands and arms

• Occasionally required to climb, balance, stoop, kneel, or crouch

• Must regularly lift and/or move up to 25pounds

• Specific vision abilities required: close vision, distance vision, and ability to adjustfocus

Work Environment

• Store environment with quiet to moderate noise level

• May be dusty and experience temperature fluctuations based onweather

• May stand for extended periods

Travel

• May be required to travel to various locations for work or training

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.