Part-Time Lead Sales Associate

The Salvation Army USA Central Territory; Highland Charter Township (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

More!

Job summary

The Salvation Army Thrift Store in Highland, MI is seeking a dedicated Lead Store Sales Associate to support the store team and maintain efficient operations. The role emphasizes customer service, daily retail tasks, and alignment with the organization’s community mission.

This part-time position offers pay of $16.73–$21 per hour, with scheduling that includes evenings, weekends, and holidays. Training is provided to develop retail and cash-handling skills within a supportive, mission-driven

Qualifications

• High School Graduate or Equivalent.
• Able to communicate effectively in English (written and spoken).
• Basic computer skills including POS system and payroll program.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English communication

Cash handling

Computer literacy

Education

High School Diploma or equivalent

Tools

POS system

Payroll software

Job description

Location: Highland MI Pay: $16.73 - $21 per hour Job Type: Part-time Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations .

What You’ll Do

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

  Why Join Us

  • Mission-driven work that supports programs in your community
  • On-the-job training
  • Team-oriented environment
  • Employee Discount, Employee Assistance Program, and more!

  Additional Information

  What You Need

  Required

  Education & Experience

  • High School Graduate or Equivalent

  Skills & Abilities

  • Ability to speak, write and understand English for effective communication
  • Basic computer skills including Point of Sales System and payroll program
  • Proficient cash handling and accurate change-giving abilities

  Certifications

  • Valid Driver's License and personal transportation for bank runs
  • Must be able to pass a Motor Vehicle Record Search

  Physical Requirements

  • Regularly required to stand, use hands, handle, feel, hear, and talk
  • Frequently required to walk and reach with hands and arms
  • Occasionally required to climb, balance, stoop, kneel, or crouch
  • Must regularly lift and/or move up to 25 pounds
  • Specific vision abilities required: close vision, distance vision, and ability to adjust focus
  • Store environment with quiet to moderate noise level
  • May be dusty and experience temperature fluctuations based on weather
  • May stand for extended periods

  Travel

  • May be required to travel to various locations for work or training

  The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.