Part-Time Lead Gen & Customer Service Pro

Carroll Water; Fredericksburg (VA); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Paid training

Flexible scheduling

Growth opportunities

Job summary

Carroll Water is seeking a Part-Time Lead Generator / Customer Service representative to engage shoppers at retail locations, spark interest in whole home water systems, and collect leads for the sales team. The role is up to 30 hours/week with weekend availability and some evenings.

Training is provided, and there are bonus opportunities based on performance. Ideal candidates are outgoing, confident communicators who enjoy helping families learn about cleaner water.

Qualifications

• Strong communication and interpersonal skills.
• Outgoing personality with a natural ability to connect with people.
• Ability to work independently and manage your own schedule.
• Comfortable starting conversations and generating interest in our services.
• Availability on weekends (some evenings may be required).
• Previous customer service, retail, or sales experience a plus—but not required.

Responsibilities

• Represent Carroll Water at retail store locations, events, and promotional activities.
• Approach and engage shoppers in friendly conversation.
• Educate customers on the benefits of our water systems in a clear, approachable way.
• Collect and qualify leads for our sales team to follow up.
• Provide an excellent customer experience while answering general questions.
• Share customer feedback with the marketing team to help us improve outreach efforts.

Skills

Lead generation

Customer service

Retail engagement

Communication

Job description

Carroll Water is seeking a Part-Time Lead Generator / Customer Service representative to engage shoppers at retail locations, spark interest in whole home water systems, and collect leads for the sales team. The role is up to 30 hours/week with weekend availability and some evenings.

Training is provided, and there are bonus opportunities based on performance. Ideal candidates are outgoing, confident communicators who enjoy helping families learn about cleaner water.