Part-Time Keyholder- Tanger Outlets at Branson

vineyard vines; Branson (MO); On-site; USD 21,000 - 26,000; Part time

Job summary

vineyard vines is seeking a Part-Time Keyholder in Branson, MO to support the store team in driving top-line sales and enhancing the customer experience. You will mentor crew, participate in local events, and uphold brand standards while delivering exceptional service.

Responsibilities include opening/closing, stockroom duties, and coaching staff on sales techniques and loss prevention. You will play a key role in customer engagement and maintaining a welcoming store environment.

Qualifications

• Charismatic personality and a passion for vineyard vines brand.
• Proven track record in driving sales and meeting store goals.
• Strong interpersonal skills and customer service focus.
• Ability to perform effective selling techniques and clienteling.
• Demonstrated leadership and mentorship abilities.
• Creative, adaptable, and entrepreneurial mindset.
• Team oriented, confident and professional in a fast-paced setting.
• Attention to detail and accuracy in daily tasks.
• Able to plan, manage time, and make quick decisions on the floor.
• Willingness to receive feedback and improve performance.

Responsibilities

• Support store to meet and exceed sales goals and metrics.
• Develop crew performance goals to improve profitability.
• Identify opportunities to drive additional sales and traffic.
• Partner with Store Manager to create local events and promotions.
• Open and close store processes.
• Stockroom mgmt and merchandise receiving.
• Train crew on loss prevention and store standards.
• Maintain a clean, well-maintained store environment.
• Build relationships with top customers and manage Hug Book program.

Skills

Charismatic personality

Proven sales track record

Positive outlook

Interpersonal communication

Selling techniques & clienteling

Leadership & mentorship

Creative & entrepreneurial

Team oriented & professional

Accuracy & attention to detail

Time management & decision making

Feedback reception

Job description

Job Category: Retail/Outlet - Management

Requisition Number: CREWL004380

Contract Type

Part-Time

Locations

Showing 1 location

Branson, MO 65616, USA

Description

Title: Part-Time Keyholder

Department: Retail

Reports To: Captain (Store Manager)/First Mates (Assistant Store Managers)

Overview:

As the ultimate vineyard vines Brand Ambassador, The Part-Time Keyholder will support the Store Team to drive top-line sales through personal sales, crew development, and community partnerships. When on the Sales Floor, the Part-Time Keyholder will ensure the customer experience supports our brand promise that “Every Day Should Feel This Good.”

Driving Profitable Sales Growth

• Supports store to meet and exceed store financial goals and metrics.
• Measures and develops crew performance goals to increase profitability
• Actively looks for opportunities to drive additional sales and traffic
• Partners with Store Manager and Field Leadership to create acquisition and traffic driving events in the local community

Operations

• Responsible for Opening and Closing store process
• Executes the fundamentals of merchandise receiving and stockroom management
• Supports the Management team to train crew around Loss Prevention Focuses
• Helps maintain a clean and well-maintained store environment

Creating Better Relationships With Our Customers

• Regularly exemplifies our values of: Passion, Service, Integrity, Commitment, Teamwork, and Fun
• Acts as the Host of the Party -- ensuring that each customer has a welcoming, real, classic, encouraging, energetic and fun experience
• Develops and maintains relationships with top customers
• Supports the customer experience through Hug Book Management including the following:
• Coaching team on usage
• Managing wish lists
• Monitoring % of Sales coming from Hug Book
• Leads the store in email capture and educating new crewmembers on best practices

Helps to maintain merchandising as it pertains to company standards, current compass and brand initiatives. This includes regular replenishment and reaction to sell-through

Contributes to weekly feedback

Making Vineyard Vines a Better Place to Work

• Crew Development
• Helps management team conduct daily huddles
• Educates new crewmembers with the New Hire Orientation including the following:
• Whale Experience
• Fit Sessions
• Product Knowledge
• MPOS/technology tools
• Partners with Management to train crew on weekly, season and in-stock product knowledge
• Supports store team-building activities with management team along with the creation of contests
• Supports management team in providing crew feedback through coaching in the moment
• Regularly meets with Store Manager regarding development goals, and personal performance
• Helps in recruiting and referring top talent for the store team

Requirements

• Charismatic personality and a passion for the vineyard vines brand
• Has displayed a proven track record in driving sales
• Positive outlook
• Strong interpersonal communication and customer service skills
• Ability to perform effective selling techniques to achieve sales and clienteling
• Has exhibited leadership and mentorship skills
• Creative, adaptable, and entrepreneurial
• Team focused, confident and professional
• Accuracy and attention to detail
• Ability to plan, manage time, and make decisions in a fast paced environment
• Ability to effectively receive and communicate feedback

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.