Part-Time Keyholder: Retail Lead & Customer Experience

Swatch; Charlotte (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Excellent health insurance

Employee product discount

TransitChek program

Internal transfer and growth potential

$500 Employee Referral Bonuses

Base pay plus Commission

Job summary

Swatch is seeking a part-time Keyholder for our Charlotte, NC boutique. The role focuses on delivering exceptional customer service, driving sales, and representing the Swatch culture. You will work closely with the store team to meet targets and help customers find the perfect timepiece.

The ideal candidate has retail leadership experience, a strong service mindset, and the ability to thrive in a fast-paced environment while learning about Swatch products.

Qualifications

• 2 years of experience in a Key holder or lead sales position.
• Driven to deliver superior service to your customers.
• Engage your customers in the culture of the SWATCH brand.
• Able to work well as a team player in a fast-paced, energetic environment.
• Able to plan, set and achieve goals.
• Excellent verbal and interpersonal skills.

Responsibilities

• Meet or exceed sales objectives and contribute to store targets.
• Learn about Swatch timepieces and communicate features to customers.
• Provide exceptional customer service and assist with store operations.
• Be an essential member of the team and support colleagues during busy periods.

Skills

Key holder

Lead sales

Customer service

Team player

Goal setting

Interpersonal skills

Job description

Swatch is seeking a part-time Keyholder for our Charlotte, NC boutique. The role focuses on delivering exceptional customer service, driving sales, and representing the Swatch culture. You will work closely with the store team to meet targets and help customers find the perfect timepiece.

The ideal candidate has retail leadership experience, a strong service mindset, and the ability to thrive in a fast-paced environment while learning about Swatch products.