Part Time In Room Dining Server

Fairmont Hotels & Resorts

Sonoma (CA)

On-site

USD 22,730 - 32,373

Full time

14 days+

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Benefits offered by this job

Employee benefit card offering discounted rates

Competitive health care benefit plans

Vacation benefits after 90 days

401k match at 100% of the first 4% of contributions

Job summary

A luxury hospitality venue in Sonoma, CA, seeks an Entry-Level In Room Dining Associate. Responsibilities include delivering food and beverages to guests, ensuring high service quality, and maintaining cleanliness of service areas. Candidates should have food and beverage experience, flexibility in hours, and be proficient in English. A starting hourly rate of $20.00 is offered. Join a supportive team dedicated to exceptional customer service.

Qualifications

Must have some food & beverage experience.
Able to work flexible hours, weekends, and holidays.
Able to read and write to facilitate communications.
Must speak English; Spanish is a plus.

Responsibilities

Set up, break down, and reset the In Room Dining service station.
Answer and take phone orders using proper standards.
Deliver friendly service to guests in their rooms.
Deliver spa baskets and amenities in a timely manner.
Pick-up and remove dirty trays.
Prepare beverages for guests.

Skills

Food & Beverage Experience

Communication in English

Flexibility to work weekends and holidays

Spanish language skills

Job description

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

What Is In It For You

Launch into your hospitality leadership career by building a foundation through hands on meaningful experiences in Human Resources and Resort Operations
Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives
Learning programs through our Academies
Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs
Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

Job Description

To be of service to our guests. Sell, deliver and account for products from the restaurant for In Room Dining in a manner consistent with the SMI standards. Prepare beverages for guests and co-workers following SMI recipes and guidelines for preparation, presentation and accountability in a cost efficient manner. To ensure compliance with all liquor laws. These tasks are to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Set up, break down and reset the In Room Dining service station
Answer and take phone orders using proper standards and etiquette
Deliver proper, efficient and friendly service to our guests in their rooms
Deliver Spa baskets and amenities in a timely manner to the correct rooms
Set up complete and correct trays to be delivered according to the guests’ requests
Pick-up and remove dirty trays
Complete and process paper work required for In Room Dining
Control cost and waste
Work well with others as a team
Prepare beverages
Assist in filling in at other departments (e.g. pool bar)

Qualifications

Must have some food & beverage experience
Able to work flexible hours, weekends, and holidays
Able to read and write to facilitate communications
Must speak English
Spanish is a plus

Hourly rate of $20.00

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.

Visa Requirements

Applicants must be able to provide proof that they are legally able to work in the United States.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Seniority Level