Part-Time In-Home Lympha Therapy Coordinator

Lympha Press; North Carolina; On-site; USD 1,400 - 1,700; Part time

Job summary

Lympha Press Advanced Therapy Coordinator in Town Creek, NC, is a part-time, field-based role delivering in-home device care and patient education. Travel across a designated territory supports patient access and satisfaction, with attention to HIPAA and proper documentation.

The position emphasizes building strong patient relationships, conducting demonstrations, sizing devices, and ensuring a positive customer experience using company software and devices.

Responsibilities

• Complete Medicare Advantage trials, explaining the benefits of advanced model pumps, trialing both 51 and 52 devices, and reviewing out-of-pocket differences
• Schedule and perform product demonstrations, including taking patient measurements and providing instructions for proper use of Lympha Press compression devices
• Ensure patients are properly sized for correct device fit and comfort
• Educate patients on all aspects of compression therapy devices, including garment application, prescribed protocols, and initiating therapy sessions
• Clearly communicate patient rental agreements and financial responsibility, as well as verbal instructions to patients and caregivers based on individual needs
• Manage and respond professionally to patient questions and concerns regarding devices or required documentation
• Confirm scheduled appointments in advance, provide expectations for in-home visits, and organize equipment and supplies for effective patient education
• Collaborate with internal operations teams on order completion and documentation
• Identify, escalated, and communicate patient needs or concerns to the patient relations team for same-day follow-up whenever possible
• Utilize company translation resources or partners to eliminate language barriers when applicable
• Perform all duties in compliance with federal, state, accreditation, and insurance regulations, including HIPAA, non-disclosure, and non-solicitation requirements
• Travel extensively within assigned territory to service patients and conduct in-home visits
• Work professionally and collaboratively with other company employees, managers, and departments
• Perform all job functions in alignment with the Company Mission, Vision, and Goal Statements

Job description

Lympha Press Advanced Therapy Coordinator in Town Creek, NC, is a part-time, field-based role delivering in-home device care and patient education. Travel across a designated territory supports patient access and satisfaction, with attention to HIPAA and proper documentation.

The position emphasizes building strong patient relationships, conducting demonstrations, sizing devices, and ensuring a positive customer experience using company software and devices.