Part Time Hospitality Coordinator

Live Nation Worldwide, Inc.; Los Angeles (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Generous vacation

Healthcare

Retirement benefits

Student loan repayment

Tuition reimbursement

Paid caregiver leave

Roadie Babies program

Employee ticketing program

Job summary

Live Nation Worldwide, Inc. is seeking a Backstage Hospitality and Artist Relations role in Los Angeles.

You will support the Production Manager and Production Coordinator with administrative tasks, while ensuring a top-tier, hospitable environment for artists and touring personnel in all backstage spaces. Responsibilities include coordinating rider requests, compiling restaurant menus, and managing food orders for artists.

Qualifications

• Strong interpersonal communication and customer service skills.
• Discretion and ability to maintain artist privacy in backstage areas.
• High School Diploma or equivalent.

Responsibilities

• Assist Production Manager and Production Coordinator with administrative tasks.
• Maintain a top-tier hospitable environment for artists and touring personnel in backstage spaces.
• Coordinate artist rider requests and menus from local restaurants.
• Manage food orders for artists and touring personnel, ensuring accuracy and presentation.
• May perform Runner duties and assist with guest lists and show schedules.
• Maintain cash handling in accordance with venue policy.

Skills

Interpersonal communication

Customer service

Discretion

Transportation

Food and beverage knowledge

Education

High School Diploma

Job description

Job Summary

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Job

The Role

Responsible for aspects of production specific to Backstage Hospitality and Artist Relations. Will assist Production Manager and Production Coordinator with administrative functions on occasion.

Essential Functions

• Work with Production Manager to execute the agreed-upon specific needs and requests of the artist and their rider
• Maintain a top-tier hospitable and accommodating environment for artists and touring personnel in all backstage spaces
• Maintain a customer service-oriented attitude in all interactions
• Shop Green Room rider, when applicable
• Collect and maintain menus from local restaurants in an organized fashion
• Coordinate food orders for artists and touring personnel, when applicable
• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
• May be required to deliver food items, deliver cash buy-outs, or work with a caterer to ensure artist’s meal requirements are met
• May be asked to perform Runner duties on occasion
• Remove dirty plates, glasses, etc., from green rooms once artist has finished
• Keep a clean and hygienic backstage area
• Performing compliance in all cash handling situations as set forth by venue policy
• Responsible for all expenses through maintaining a cash rectification sheet and keeping a log of all receipts of expenses
• Assisting Production Manager, Production Coordinator and Tour Management in light clerical duties in a limited capacity, such as assisting with guest lists, meet and greets, credentials, distribution of daily show schedules, etc.

Job Requirements

Required

• Strong Interpersonal Communication and Customer Services skills
• Food and Beverage Knowledge
• Discretion and ability to maintain/manage artist privacy in backstage areas
• High School Diploma
• Transportation in order to retrieve anything the artist may require that we do not carry on site.

Preferred

• Responsible Alcohol Awareness Training Certification or Equivalent
• Previous Runner/Hospitality/PA experience either in Live Events or TV/Film

Physical Demands / Working Environment

Working environment is fast-paced, stressful and often loud. Position requires extended periods of prolonged standing and working on your feet. Must be able to lift or move up to 50lbs using proper lifting techniques.

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve.

Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events.

As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability.

For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.

As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.

Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.

Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.

Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Compensation

The expected compensation for this position is: $20.00 USD - $25.00 USD Hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Benefits and Perks

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

Company Culture

Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world.

Future Outlook

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.