Part Time - Head Cashier - Flexible

Lowe's Companies, Inc.; Stuart (FL); Hybrid; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a dynamic Part Time Head Cashier to join their team. This role involves providing exceptional customer service, managing cash register operations, and supervising the Front End Team. You'll engage with customers, assist with transactions, and ensure a clean and safe shopping environment. If you thrive in a fast-paced retail setting and enjoy helping customers, this opportunity is perfect for you. Join a company that values teamwork and customer satisfaction, and take the next step in your retail career!

Qualifications

• 1-2 years of retail cashier experience required.
• Experience with retail technology is preferred.

Responsibilities

• Provide excellent customer service and assist customers with their needs.
• Supervise and support the Front End Team.

Skills

Customer Service

Cash Handling

Retail Technology

Communication

Education

High School Diploma or Equivalent

Tools

Cash Register

Retail Technology (Smartphones, Tablets)

Job description

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Essential Functions:

NOTE: Minors in this role may not be responsible for some activities listed below

Assisted Self Check Out

• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
• Approaches and interacts with customers to proactively recommend products and services appropriately
• Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
• Thanks the customer for their business and invites them back to shop at Lowe’s

Customer Service

• Provides excellent customer service through the execution of Lowe's policies, procedures, and programs
• Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
• Responds promptly and knowledgeably to customer and employee questions, guiding them through store areas and projects when needed
• Demonstrates sincere appreciation to customers
• Communicates product information, special orders, features, benefits, applications, and warranties related to Lowe’s programs
• Coaches, develops, trains, and provides feedback to associates in departmental duties and sales opportunities
• Uses a cash register to process sales, returns, and refunds following company guidelines
• Provides proper monetary change for register activities
• Supervises, coaches, and supports the Front End Team (Front End/Loaders)
• Removes security tags, verifies product info, and bags merchandise for customers
• Answers and directs phone calls as needed
• Opens additional registers when necessary to ensure adequate coverage
• Assists in line vesting to facilitate quicker checkout

In-stock

• Prepares register area at shift start/end, checking functionality and stocking supplies
• Inspects returned merchandise for damages
• Enters customer orders, prints tickets, verifies receipts, and signs loading tickets
• Reviews and processes online orders and returns
• Looks up product info and prices for price matching
• Records store use items in the appropriate lists

Clean and Safe Stores

• Monitors cash in drawers and obtains safety bags from the cash office
• Monitors store entrances/exits and assists with security alarms
• Detects signs of shoplifting, theft, and security risks, reporting promptly
• Maintains store cleanliness and organization, ensuring safety standards
• Operates store equipment as needed (e.g., Zebra phone, CCTV, etc.)

General

• Performs other duties as assigned

Minimum Requirements:

• Less than 1 year of experience with computer use (inputting, accessing, modifying, outputting information)
• Less than 1 year of experience with retail technology (smartphones, tablets)
• 1-2 years of retail cashier experience
• Ability to lift up to 15 pounds with or without accommodation

Preferences:

• High school diploma or equivalent
• 1-2 years of experience in product sales, including credit, warranties, and add-ons
• 1-2 years of experience as a head cashier
• 1-2 years in any Lowe’s department
• 1-2 years supervisory experience
• Experience in shoplifting detection (less than 1 year)

Lowe’s is an equal opportunity employer. Benefits info at https://talent.lowes.com/us/en/benefits.