Part-Time Guest Services Pro – Front Desk & Events

The Sports Facilities Advisory & Management; Ontario (CA); On-site; CAD 23,000 - 35,000; Part time

Job summary

Ontario Sports Empire in Ontario, CA is hiring a part-time Guest Services Team Member to greet guests, answer questions, sell tickets, process payments, and support family entertainment areas such as arcade and laser tag. You will be the first point of contact and must deliver friendly, accurate information about programs and events.

This role requires flexible scheduling including evenings, weekends and holidays.

Qualifications

• Flexible schedule including nights, weekends and holidays.
• Excellent verbal and written communication skills.
• Must have excellent guest service skills.
• Detail-oriented with strong organizational abilities.
• Ability to multi-task in a fast-paced environment.
• Must work well with others and show initiative for the team.
• Commitment to safety and well-being of guests and staff.
• Cash handling experience preferred or quick to learn.

Responsibilities

• Greet guests and provide information and directions as needed.
• Register guests and process payments for leagues, camps, clinics, drop-in, etc.
• Be knowledgeable about facility programs, events and pricing.
• Operate front desk and point-of-sale systems; handle waivers and scores.
• Maintain venue cleanliness and assist with event setup/breakdown.

Skills

Flexible schedule

Excellent communication

Guest service skills

Detail-oriented

Multi-tasking

Team player

Initiative

Safety awareness

Cash handling

Job description

Ontario Sports Empire in Ontario, CA is hiring a part-time Guest Services Team Member to greet guests, answer questions, sell tickets, process payments, and support family entertainment areas such as arcade and laser tag. You will be the first point of contact and must deliver friendly, accurate information about programs and events.

This role requires flexible scheduling including evenings, weekends and holidays.