Part Time Giant Direct Shopper - New Hope 6106

The GIANT Company; New Hope (Bucks County); On-site; USD 30,000 - 40,000; Full time

Job summary

The GIANT Company is seeking an individual for a customer service role in New Hope, Bucks County. Responsibilities include accurately selecting and bagging orders, providing excellent service, and differentiating produce types.

Applicants should possess strong interpersonal and communication skills, be problem solvers, and meet specific ergonomic requirements. This role involves physical activity, and team collaboration is essential.

Join a company that values diversity and equal opportunity in the workplace.

Qualifications

• Must be authorized to work in the U.S.
• Ability to use computers and other communication systems.
• Must meet ergonomic and physical requirements for the position.

Responsibilities

• Select and bag GIANT Direct orders accurately.
• Provide prompt and courteous customer service.
• Differentiate various types of produce.

Skills

Excellent interpersonal skills

Organizational skills

Communication skills

Customer service skills

Problem-solving abilities

Job description

PRIMARY PURPOSE

The primary purpose of the position is to accurately select GIANT Direct orders throughout the store, while maintaining all company service policies and established procedures including safety, food safety, and sanitation practices.

DUTIES AND RESPONSIBILITIES

• Greet all customers, provide prompt, courteous customer service
• Accurately match all items from the customer's online shopping list
• Shop multiple customer orders simultaneously using designated tools and equipment
• Substitute items for customers if requested
• Assist customers picking up orders at designated parking spots or drive-through
• Differentiate various types of produce merchandise, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.)
• Bag or package merchandise according to established company policies and procedures; label and store packaged items in designated area for customer pick up
• Must dress according to company policy, maintain a neat, clean appearance at all times
• Observe and follow all company policies and procedures including safety, food safety, and sanitation practices
• Team focused, willingness to collaborate
• Assist in special projects and perform other functions as assigned

PHYSICAL REQUIREMENTS

• Shift Hours: Minimum 4-hour shifts or more depending upon business needs
• Job Cycles: Continual Max
• Lift/carry: 50 lbs.
• Stand 55%, Sit 0%, Walk 45%
• Category IV: Lifting, carrying, P/P up to 50 lbs.
• Max Pull static: 20 lbs.
• Perform repetitive hand motions using various equipment
• Frequently reaching at waist level and occasionally above shoulder or below waist level
• Can gather up to five shopping carts at a time and push them to designated areas
• Sufficient visual acuity to read display screens, check ID cards, PC screens, invoices, etc.
• Exposure to weather conditions

QUALIFICATIONS

• Excellent interpersonal, organizational, communication, and customer service skills
• Problem solver who is willing to learn multiple tasks and technical requirements
• Ability to use computers and other communication systems required to perform job functions
• Must be authorized to work in the U.S.
• Must be able to communicate and understand company policies and safety regulations in order to complete job duties satisfactorily
• Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation
• Must meet the company performance standards for the job including but not limited to regular attendance
• Must be able to use, or learn to use, the equipment and tools used to perform this job

PREFERRED REQUIREMENTS

• Team members are responsible for understanding company policy and procedures as stated in the policy and procedure manual and the team member handbook

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.