Part Time / Full Time Store Cleaning & Operations Associate

Kohl's; West Des Moines (IA); Sur place; USD 19 000 - 27 000; Plein temps

Résumé du poste

Kohl’s in West Des Moines is hiring for a store associate to keep all areas of the store safe, clean, and welcoming. You’ll handle daily cleaning tasks, stockroom duties, and assist customers with products and services while supporting omni-channel fulfillment.

The role emphasizes strong customer service, adaptability, and the ability to multi-task during busy shifts. Candidates must be 18+, with flexible availability including nights, weekends, and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 18 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsabilités

• Clean all areas of the store following Kohl’s best practices and standards procedures.
• Utilize approved chemicals, supplies, and equipment to ensure safety and cleanliness.
• Maintain levels of supplies and rotate storage as needed.
• Complete required training for chemical, equipment, and maintenance.
• Perform basic equipment maintenance per guidelines.
• Use Kohl’s tools to plan, communicate and share information with the team.
• Support operations to receive and process products and fulfill omni-channel orders.
• Engage customers by greeting them and offering assistance.

Connaissances

Customer service

communication

Multi-tasking

Attention to detail

Flexibility

Description du poste

About The Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

About The Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

What You’ll Do

• Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl’s best practices and standards procedures, guidelines, and methods
• Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment
• Maintain levels of company‑approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use
• Complete and maintain required training for chemical, equipment, and maintenance
• Routinely complete basic equipment maintenance following company guidelines
• Effectively use Kohl’s tools and technology to plan, communicate and share information with the store team
• Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed
• Engage customers by greeting them and offering assistance with products and services

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Required

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 18 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Starts At: $16.45