Part Time – Fulfillment Associate – Flexible

Lowes; Mason (OH); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe's in Mason, OH is hiring for a store operations role focused on customer service, order fulfillment and safety. You will pick, stage, inspect, and fulfill customer orders accurately while maintaining clean, organized staging areas and complying with safety standards.

The position requires basic computer skills, experience with store technology (phones/tablets), and forklift/ pallet jack certification. You will collaborate with teammates to ensure excellent service and timely delivery to

Qualifications

• Proficiency with basic computer tasks and data entry.
• Experience using smartphones/tablets for store workflows.
• Certification for forklifts and related equipment is required or to be obtained.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting quality items, answering questions, and directing customers to associates.
• Operate and maintain powered equipment safely and with required certifications.
• Support inventory accuracy and resolve short picks with leadership.
• Complete administrative tasks and report safety or theft concerns promptly.
• Work with a customer-first mindset and strong teamwork.
• May be assigned other duties to support business needs.

Skills

Computer basics

Retail technology experience

Powered Equipment Certification

Education

High school diploma or GED

Tools

POS system

Job description

Key Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.


• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.


• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.


• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.


• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.


• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.


• May be assigned other duties to support the needs of the business.

Required Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information


• 6 Months of Experience using common retail technology, such as smart phones and tablets


• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Preferred Qualifications

• High school diploma or GED


• 6 Months of Retail experience


• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)


• 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit ++Lowes.com++.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.