Part Time - Fulfillment Associate - Flexible

Lowe's Companies, Inc.; Frisco (TX); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

A leading home improvement retailer is seeking individuals for order fulfillment roles. Responsibilities include accurately picking and staging customer orders, providing excellent customer service, and operating powered equipment like forklifts. Ideal candidates should have retail technology experience and a customer-first mindset. Certification in powered equipment is essential for this position. Join our dedicated team to ensure a safe and efficient work environment.

Qualifications

• 6 months of experience using a computer for information management.
• 6 months of experience with retail technology, such as smartphones and tablets.
• Powered Equipment Certification in Forklift and Order Picker is required.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders.
• Deliver excellent service by validating orders and choosing quality items.
• Operate powered equipment safely and maintain certification.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow‑ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer‑first mindset, strong communication, and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service skills

Teamwork

Communication

Education

High school diploma or GED

Tools

Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Key Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high‑quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow‑ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer‑first mindset, strong communication, and teamwork skills.
• May be assigned other duties to support the needs of the business.

Required Qualifications

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified).

Preferred Qualifications

• High school diploma or GED.
• 6 months of retail experience.
• 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in a related department (e.g., kitchen, plumbing, electrical, lawn and garden).
• 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.