Part-Time Front Desk Receptionist - Weekend Shifts

LCB Senior Living; Bedford (MA); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Health

Vision

Dental

401k

Paid Time Off

Holiday Pay

Job summary

The Residence at Bedford, a LCB Senior Living community, is hiring a part-time receptionist for weekend shifts (Saturday and Sunday 4pm-8pm) in Bedford, MA. The role offers $19.00-$22.00 per hour, based on experience, with a benefits program for associates.

Greet guests, answer and route calls, and support front desk operations while upholding mission and core values of the Residence and LCB Senior Living.

Qualifications

• Must have knowledge of basic telephone reception systems and techniques.
• Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner.
• Ability to respond calmly to emergency situations is essential.
• The ability to communicate in English both orally and in writing is essential.

Responsibilities

• Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.
• As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.
• Perform all duties and responsibilities with a positive attitude.
• Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.
• Greet guests and visitors in a professional and courteous manner and directs them accordingly.
• File correspondence.
• Sort mail.
• Record and type guest meal charges.
• Maintain and file resident safety sheets.
• Type correspondence as needed.
• Coordinate front desk activities.
• Maintain the front desk in a neat and orderly manner.
• Respond to emergency situations by contacting appropriate party; 911, fire department, police etc.
• Attend required in-service training sessions and orientations.
• Respond to residents needs in a courteous manner.
• Update the communication log book on a regular basis.
• Maintain community brochures and stock.

Skills

Phone reception

Customer service

English proficiency

Professional demeanor

Education

High school diploma or GED

Job description

The Residence at Bedford, a LCB Senior Living community, is hiring a part-time receptionist for weekend shifts (Saturday and Sunday 4pm-8pm) in Bedford, MA. The role offers $19.00-$22.00 per hour, based on experience, with a benefits program for associates.

Greet guests, answer and route calls, and support front desk operations while upholding mission and core values of the Residence and LCB Senior Living.