PART TIME Front Desk Clerk - Open Availability

Woodspring Suites Winston-Salem Haynes Mall; Winston-Salem (NC); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term-dis

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-manag

Job summary

Concord Hospitality is seeking a friendly Front Desk Associate in Winston-Salem, NC to deliver warm, professional service to guests from arrival to departure.

The role requires multitasking, strong communication, and a commitment to hospitality standards. You will handle guest check-ins, answer inquiries, and assist with requests, while maintaining accuracy and a positive impact on guest satisfaction.

Qualifications

• Strong interpersonal and communication skills required.
• Multitasking ability in a fast-paced environment.
• Attention to detail and professional demeanor.

Responsibilities

• Assist guests efficiently, courteously, and professionally at all times
• Maintain a high level of service and hospitality standards
• Promptly address guest concerns and ensure satisfaction in a timely manner
• Post guest charges, collect payments, and follow cash handling procedures
• Handle guest mail and messages with respect to privacy and professionalism
• Stay knowledgeable about the hotel brand, travel programs, and special offers
• Communicate guest feedback effectively to departments and management
• Respond quickly to calls, lobby visitors, and team members needing assistance
• Maintain full knowledge of hotel safety and emergency procedures

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Shift flexibility

Professionalism

Education

High school diploma

Job description

Job Details

Posting Details

• Posted on August 4, 2026

Locations

Showing 1 location

Winston Salem, NC 27103, USA

• On-site
• Front Office
• Full-Time
• Requisition #: PARTT062836

Description

Responsibilities

• Assist guests efficiently, courteously, and professionally at all times
• Maintain a high level of service and hospitality standards
• Promptly address guest concerns and ensure satisfaction in a timely manner
• Post guest charges, collect payments, and follow cash handling procedures
• Handle guest mail and messages with respect to privacy and professionalism
• Stay knowledgeable about the hotel brand, travel programs, and special offers
• Communicate guest feedback effectively to departments and management
• Respond quickly to calls, lobby visitors, and team members needing assistance
• Maintain full knowledge of hotel safety and emergency procedures

Qualifications

• High school diploma or equivalent preferred
• Prior hospitality or customer service experience is a plus
• Strong interpersonal and communication skills
• Ability to multitask and remain professional in a fast-paced environment
• Detail-oriented with strong organizational skills
• Flexibility to work varied shifts, including evenings, weekends, and holidays

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!

Our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.