Part Time Fitness Ambassador

Planet Fitness; Copley Township (OH); On-site; USD 13,638 - 19,424; Part time

Benefits offered by this job

Growth Opportunities

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness is looking for a Level 1 Fitness Ambassador in Copley Township, OH. Starting at $12 per hour, this part-time role involves greeting and assisting members, promoting programs, and maintaining a welcoming environment.

No fitness background is required as training will be provided. Candidates should be outgoing, reliable, and passionate about helping others. An opportunity to grow within the fitness industry awaits!

Qualifications

• 18 years of age or older.
• Prior experience in customer service or hospitality preferred.
• Demonstrated reliability and punctuality.

Responsibilities

• Greet members with enthusiasm and professionalism.
• Assist members with fitness programs and equipment.
• Maintain cleanliness of equipment and facilities.

Skills

Customer service experience

Strong interpersonal skills

Ability to motivate others

Education

High school diploma or equivalent

Job description

Job Details

Job Location: L088 Copley - Akron, OH 44321
Job Shift: AnyHours

Monday- 6 am- 1 pm
Tuesday- 11:30 am- 6:30 pm
Wednesday 12 pm- 8 pm
Part‑Time

Starting at $12 per hour, with a raise upon certification and future tenure‑based increases.

Be the Energy. Be the Welcome. Be the Reason Members Love Coming In.

What You’ll Do

No fitness background? No problem. We’ll train you — personality and effort matter most.

• Greet members with enthusiasm and make everyone feel welcome
• Be a visible, approachable presence on the fitness floor
• Assist with check‑ins, questions, and member needs
• Promote programs, events, and club offerings
• Help maintain a clean, safe, and motivating environment
• Build relationships — know names, celebrate wins, and encourage progress

Who You Are

• Outgoing, friendly, and naturally great with people
• Energized by helping others and being on the move
• Confident communicator with a positive attitude
• Reliable, punctual, and ready to take ownership
• Passionate about fitness, wellness, or personal growth
• 18+

Why You’ll Love Working Here

• A high‑energy, supportive team
• Real experience in the fitness and wellness industry
• The chance to make a daily impact on members’ lives
• Clear pathways into trainer, club management or leadership, or management roles
• A fun, fast‑paced environment where your personality shines

Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership

Level 1 Fitness Ambassador

Uncertified, actively working towards Certification

Level 2 Certified Fitness Ambassador

Certified with NCSF or other Nationally Accredited Certification

Essential Job Functions

Fitness Floor Engagement

• Facilitates PE@PF fitness programs and assists members with fitness programs through the Planet Fitness App.
• Provide orientation and guidance to new members on basic workout routines and equipment use.
• Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided).
• Assist members with proper equipment use and safe techniques.
• Support member retention by building rapport and encouraging positive workout experiences.

Member Experience & Customer Service

• Greet all members with enthusiasm, professionalism, and courtesy.
• Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy.
• Engage with members on the fitness floor to provide encouragement and support.
• Promote club programs, personal training services, and special events.
• Assist with member check‑ins, club tours, info calls, account inquiries, and membership updates.

Cleanliness & Safety

• Perform routine cleaning and sanitization of equipment, locker rooms, and high‑touch areas.
• Conduct light maintenance checks and promptly report any issues.
• Maintain a safe, organized, and visually appealing club environment.

Qualifications

Job Requirements:

• High school diploma or equivalent required.
• Must be 18 years of age or older.
• Prior experience in customer service, hospitality, or fitness preferred.
• Strong interpersonal and communication skills.
• Demonstrated reliability, punctuality, and ability to work independently.
• Passion for fitness and helping others; willingness to learn basic training techniques (certification not required but encouraged).
• Must complete fitness training certification (NCSF) and manufacturer specific equipment training within 90 days of hire.
• Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements.
• Ability to stand and walk for extended periods (often 4–8 hours per shift) while engaging with members on the fitness floor.
• Capability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs.