Part-Time Fashion Sales Associate — Elevate Customer Experience

Michael Kors; Richmond (VA); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Michael Kors is seeking a Part-Time Sales Associate in Richmond Heights to meet sales goals and deliver elevated service on the shop floor. You will understand merchandise, manage post-sale details like shipping or alterations, and ensure every customer leaves satisfied.

The role emphasizes customer service, inventory upkeep, and adherence to POS policies. The position requires at least 2 years of retail experience and a commitment to fashion trends, with part-time hours and a focus on creating

Qualifications

• Minimum 2 years retail experience.

Responsibilities

• Meet sales goals.
• Utilize the elevated levels of sales and service to maximize sales performance.
• Demonstrate an in-depth knowledge of the merchandise.
• After closing a sale, monitor all details including shipping, alterations (if applicable) and special requests to ensure customer satisfaction.
• Comply with all sales related policies and procedures.
• Maintain a keen interest in the fashion industry and market trends.
• Provide the highest level of customer service.
• Build and maintain repeat clientele; utilize client book.
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction.
• Keep selling floor and merchandise neat, organized and stocked.
• Assist in the maintenance of all inventory in the stockroom and on the selling floor.
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork.
• Participate in inventories.
• Comply with all Point-of-Sale policies and procedures.
• Properly execute all relevant register functions.
• Adhere to work schedule, inclusive of time and attendance.
• Participate in all relevant training and development seminars, programs and meetings as directed by store management.

Skills

Retail sales

Customer service

Sales goals

Job description

Michael Kors is seeking a Part-Time Sales Associate in Richmond Heights to meet sales goals and deliver elevated service on the shop floor. You will understand merchandise, manage post-sale details like shipping or alterations, and ensure every customer leaves satisfied.

The role emphasizes customer service, inventory upkeep, and adherence to POS policies. The position requires at least 2 years of retail experience and a commitment to fashion trends, with part-time hours and a focus on creating