Part-Time Event Guest Services Associate

BEST Crowd Management; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

BEST Crowd Management is hiring a Guest Services team member for major sports, entertainment, and convention events in Madison, Wisconsin. This on-site, part-time position involves greeting guests, scanning tickets, and guiding foot traffic to ensure smooth operations and safety.

You will respond to questions, resolve basic issues, and follow established safety procedures while working with a professional team and gaining hands-on experience in events, security, and hospitality.

Qualifications

• Part-time, on-site role.
• Customer service-oriented environment.

Responsibilities

• Greet and assist guests at events.
• Scan tickets and direct foot traffic.
• Support safe crowd flow at stadiums, arenas, and venues.
• Answer questions and resolve basic issues.
• Follow clear safety and security procedures.

Job description

BEST Crowd Management is hiring a Guest Services team member for major sports, entertainment, and convention events in Madison, Wisconsin. This on-site, part-time position involves greeting guests, scanning tickets, and guiding foot traffic to ensure smooth operations and safety.

You will respond to questions, resolve basic issues, and follow established safety procedures while working with a professional team and gaining hands-on experience in events, security, and hospitality.