Part Time Evening Office Administrator

Ember Health; New York (NY); On-site; USD 40,000 - 57,000; Part time

Benefits offered by this job

Dedicated paid sick time

Job summary

Ember Health is seeking a Part Time Evening Office Administrator to join our NYC clinics (Upper East Side, Chelsea, Brooklyn Heights). This non-clinical, in-person role focuses on a warm, professional office, patient and provider communications, and efficient data handling.

The position is 12–24 hours weekly, with shifts from 3PM to 9PM across 2–4 consistent days. Compensation is $35 per hour and includes dedicated paid sick time.

Qualifications

• Calm, welcoming presence to maintain professional office environment.
• Strong communication with patients and providers.
• Accurate data entry and CRM record maintenance.

Responsibilities

• Maintain a professional, warm, welcoming office environment
• Answer all inbound calls to the Ember Health office
• Collaborate with the daytime care team and other clinics to ensure a seamless patient experience
• Input and update data for client relationship management database
• Contribute to scoped projects for enterprise wide initiatives

Skills

Calm demeanor

Trust-building

Data entry

Office administration

Communication

Tools

CRM database

Job description

Ember Health is a fast growing organization administering IV ketamine treatment to people seeking relief from depression in safe, medically monitored clinical environments. We are building the gold standard of care in this cutting edge field by leading with evidence, designing for optimal patient experience and outcomes, and partnering with a large ecosystem of mental health providers. As this requires distinctive talent, we are building a team slowly and carefully. Each member plays an integral part of creating a truly transformative solution in the field of mental health.

This role will include office management and administration, as well as patient and provider communications. This is a non-clinical, part time role for our locations in the Upper East Side, Chelsea and Brooklyn Heights in New York City. Candidates must be available to work between the hours of 3PM and 9PM two to four consistent days per week, averaging approximately 12-24 hours per week.

Office Management & Administration

• Maintain a professional, warm, welcoming office environment
• Answer all inbound calls to the Ember Health office
• Collaborate with the daytime care team and other clinics to ensure a seamless patient experience
• Input and update data for client relationship management database
• Contribute to scoped projects for enterprise wide initiatives

• You have a calming demeanor and a way of building trusting, caring relationships with ease.
• You are motivated to help change mental health paradigms and serve as an excellent ambassador for a cause you believe in.
• You take pride in maintaining a "picture ready" office space and immaculate data entry.
• You take ownership over your work, ask for help when you need it, and are committed to your own growth and development.

Prior responsibilities in office administration

As the Part Time Evening Office Administrator for Ember Health, you will play an integral role in creating a comforting and professional environment that has a profound impact on people's mental health and wellness. You will help provide expanded access to this crucial treatment, while maintaining a schedule that allows you to protect your daytime hours for other pursuits. You will be supported by a talented clinical team, and be part of a growing, multi-clinic operation realizing breakthrough results in mental health.

The compensation for this role will be $35 per hour and includes dedicated paid sick time. This position is not eligible for other benefits such as paid vacation time or employer sponsored healthcare coverage.

This is a part-time, in-person opportunity based in the Upper East Side, Chelsea and Brooklyn Heights in New York City.