Part-Time Educator | Rice Village (Contract to February 2027)

Lululemon Athletica; Houston (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

lululemon is seeking a Part-Time Educator at Rice Village to deliver world-class guest service and share top-quality product education. You will move on the floor to engage guests, assist with needs, and provide accurate transactions while supporting store operations in a luxury retail setting.

The role emphasizes an inclusive culture, teamwork, and a proactive approach to guest satisfaction. This contract position runs through February 2027 with a flexible schedule and opportunities to grow

Qualifications

• Inclusion and diversity are valued; creates an inclusive environment.
• Integrity and honesty; behaves in an ethical manner.
• Guest experience; enjoys working with and helping guests.
• Personal responsibility; accepts accountability and is dependable.
• Self-awareness; understands how words/actions are perceived.
• Collaboration and teamwork; works well with others.
• Enthusiasm; passionate about one’s own work.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests' needs to provide customized purchase solutions.
• Provide technical product education and articulate product benefits.
• Facilitate a seamless end-to-end guest experience with omnichannel options.
• Move dynamically on the floor to engage guests and attend to store needs.
• Receive guest feedback and partner with leadership to resolve issues.

Skills

Inclusion

Integrity

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration

Enthusiasm

Job description

Part-Time Educator | Rice Village (Contract to February 2027)

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary:

The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Key Responsibilities of the Job

Guest (i.e., Customer) Experience

• Interact with guests to ensure a great guest experience in a manner that values guests' time.
• Assess guests' needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.

Working with Others

• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.

Operations

• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

Key Skills & Core Values You Bring

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner
• Guest Experience: Enjoys working and connecting with, understanding, and helping guests
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
• Self-Awareness: Is aware of how words or actions may be perceived by or affect others
• Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
• Enthusiasm: Is enthusiastic about one’s own work; looks for ways