Part-Time Donation Services Associate - Lakeside Store

Goodwill-of-Colorad; Denver (CO); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Daily Pay

Paid holidays for part-time employees

Job summary

Goodwill of Colorado is seeking an Associate I, Donation Services to greet donors, assist with unloading donations, and maintain a safe, friendly donation environment. You will help sort items for the sales floor or shipping and ensure proper handling and care of all donations.

Responsibilities include aiding drivers, upholding safety standards, and Crosstraining in other areas as needed. This role requires availability for evenings and weekends and a willingness to work in various weather

Qualifications

• Customer service experience preferred.
• Must read, write and speak English.
• Basic computer skills to log into systems and email.

Responsibilities

• Greet customers and assist with donations in a timely manner.
• Unload donations from vehicles and assist with loading as needed.
• Sort donated items into appropriate bins for sales or shipping.
• Inspect donations for quality and safety; direct to appropriate areas.
• Maintain a safe, clean, and organized donation entrance and parking areas.
• Support remote donation centers and trailers; assist with opening/closing procedures.

Skills

Customer service

English proficiency

Communication

Education

High School diploma or equivalent

Tools

Basic computer skills

Job description

Job Category: Retail Associate I

Requisition Number: PARTT021549

• Posted : August 19, 2026
• Part-Time
• On-site
• Rate : $16.45 USD per hour

Locations

Showing 1 location

*Please Note: This position will be posted through, Tuesday, August 25th, 2026*

Pay: $16.45 Hr.

Please tell us about your availability. For this position, availability to work evenings and weekends is a must!

JOB SUMMARY:

The Associate I, Donation Services is typically the first point of contact for customers that are dropping off items at retail centers and/or stand-alone donation centers (ADC). The Donation Services Associates will provide excellent and friendly customer service by greeting customers’ timely and helping as needed that may include lifting or unloading donations from a customer’s vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated.

ESSENTIAL FUNCTIONS:

• Provides excellent customer service, greeting customers in a timely manner, answering product questions as needed.
• Assists every customer by unloading donations from vehicle or other areas.
• Ensure that donated items are handled with care and sorted into appropriate bins or production areas.
• Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.
• Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.
• Maintain remote donation centers, sheds, and/or trailer if applicable, following appropriate opening and closing procedures when working at a remote site.
• Ensure supplies are kept well stocked at remote site as necessary.
• Tracks and reports on donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations.
• Timely communication when donation warehouse and/or trailer(s) are becoming full and a truck is needed.
• Follows all retail center/donation center policies and procedures.
• Assist drivers in loading and unloading donations onto the truck when necessary.
• Follows all safety processes and procedures to help provide a safe working environment for employees and customers.
• Crosstrain in other departments or areas; act as a back-up for other areas as required.
• May be required to report to the store ADC or stand-alone center when necessary.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High School diploma or equivalent is preferred.

Experience:

• One (1) year of retail experience is preferred.

Other:

• Must be able to make decisions by following Goodwill standards and guidelines.
• Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email.
• Must be able to work in various weather conditions with varying temperatures*.
• Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack.
• Ability to read, comprehend, write, and communicate effectively in English.
• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
• Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.

This position is eligible for Daily Pay!Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Part-Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

***Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify .

We promote aSafe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 588 – Associate I, Donation Services Dept Number: Varies - Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Moderate: 15-44 lbs - CONTINUOUSLY

CARRYING:

Moderate: 15-44 lbs - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

Above Shoulder - FREQUENTLY

At Shoulder - CONTINUOUSLY

Below Shoulder - CONTINUOUSLY

TWISTING - FREQUENTLY

BENDING - FREQUENTLY

KNEELING/CRAWLING - FREQUENTLY

SQUAT - FREQUENTLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - FREQUENTLY