Part-Time Donation Processing Associate

Grkroccenter; Rochester Hills (MI); Hybrid; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Rochester Hills, MI is seeking a part-time Donation Attendant to greet donors, process donations, and keep the donation area organized while delivering friendly customer service.

The role requires a high school diploma or current pursuit, strong English skills, basic computer and math abilities, and a willingness to work evenings, weekends, and holidays. Ability to lift up to 50 pounds is expected.

Qualifications

• High School Diploma or current pursuit of one.

Responsibilities

• Greet donors and provide exceptional donor service.
• Process and track donations accurately.
• Maintain a clean and organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Assist with power sorting of donations when applicable.
• Support production processes as needed.
• Safeguard donated materials and equipment.
• Report any complaints, damage, or injuries in the donation area.
• Guide donors on acceptable materials and pickup services for heavy items.

Skills

Customer service

English communication

Teamwork

Flexibility

Basic math

Education

High school diploma or currently pursuing

Tools

Computer skills

Job description

Position Type

Part-time

Job Description

Location: Rochester Hills MI Pay: $13.73 - $ 15.73 per hour Job Type: Part-time Schedule: 24 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. A s a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You’ll Do

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Additional Information

What You Need

Required

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Physical Requirements

• Ability to regularly lift and move up to 50 pounds
• Occasionally lift and move up to 100 pounds
• Stand for extended periods
• Walk, reach, climb, balance, stoop, kneel, and crouch as needed
• Work in various weather conditions (outdoor exposure)

What Success Looks Like

• Clean and organized donation area
• Strong team collaboration
• Reliable attendance and punctuality
• Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.