Part-Time Customer Support Rep — On-Site & Payments

Ritchie Bros. Group; United States; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

401k plan with company match

Medical, dental, and vision insurance

15 days PTO per year

Job summary

A leading commercial assets marketplace is seeking a part-time Customer Service Representative in Chehalis, WA. The successful candidate will provide exceptional customer service, handle inquiries, and process payments. Responsibilities include organizing documents, communicating with departments, and ensuring a commitment to safety. Ideal candidates thrive in team settings, maintain a positive attitude under pressure, and have prior customer service experience. This role offers a chance to contribute to a dynamic team in a fast-paced environment.

Qualifications

• Previous work experience where you worked in-person with customers.
• Experience using computers, and able to learn to use new technology and software.
• A commitment to providing fantastic customer service.
• Able to work well and maintain a positive attitude in high-pressure situations.
• You thrive working as part of a team, pitching in wherever you’re needed.

Responsibilities

• Organizing all keys and filing documents by our internal coding system.
• Communicating with different departments and customers for document requests.
• Processing payments from successful bidders.
• Providing customers with information about auxiliary services.
• Ensuring superior customer service is delivered.
• Supporting the commitment to safety in the workplace.

Skills

Customer service experience

Computer literacy

Teamwork

Positive attitude under pressure

Job description

A leading commercial assets marketplace is seeking a part-time Customer Service Representative in Chehalis, WA. The successful candidate will provide exceptional customer service, handle inquiries, and process payments. Responsibilities include organizing documents, communicating with departments, and ensuring a commitment to safety. Ideal candidates thrive in team settings, maintain a positive attitude under pressure, and have prior customer service experience. This role offers a chance to contribute to a dynamic team in a fast-paced environment.