Part Time - Customer Service - Self Storage Manager

Public Storage; Lynchburg (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Medical & Dental

401k with match

Paid time off

Sick time

Flex spending

Company paid life insurance

Exclusive vendor discounts

Mileage reimbursement

Job summary

Public Storage is seeking a Part-Time Customer Service Self Storage Manager. You will assist customers with storage options and guide them to appropriate solutions, contributing to a smooth and welcoming facility experience.

Daily tasks include inspecting units, handling payments, and contacting customers about overdue balances. This role offers part-time shifts, mileage reimbursement, and opportunities to work across multiple locations.

Qualifications

• Experience in customer service or sales environments (retail, restaurant, or service industry).
• Ability to lift up to 35 pounds and perform outdoor work as needed.
• Valid driver's license and use of personal vehicle for travel between locations.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Perform daily storage unit inspections to ensure availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and send reminders or collect overdue payments.

Skills

Customer Service

Sales

Communication Skills

Time Management

Retail Experience

Driving

Job description

Part Time - Customer Service - Self Storage Manager

• Full-time

Public Storageis the self-storage industry leader and we areHiring Now!

Earn $15.00 Per Hour(Part-Time)

Total Rewards package available to our part-time team:

• Part-Time Schedules, under 20 Hours per week. 4-6 hour shifts, 2-4 days, or (2) 8-hours shifts per week between the hours of 9:00am and 6:00pm (weekends only ‘til 5:00pm). No Nights!
• Our Part-Time employees become eligible forBenefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
• Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storagewas recognized asA Great Place to Workby the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% forWork Culture, and in the Top 10% forDiversity and Inclusion.