Part Time Customer Service Representative $17 hourly

Raymour & Flanigan Furniture and Mattresses; Milford (CT); On-site; USD 19,320 - 27,517; Part time

Job summary

A furniture retailer in Milford, Connecticut, is seeking a Part Time Customer Service Representative to enhance the customer shopping experience. The ideal candidate will provide friendly and professional service while assisting customers with deliveries and payment inquiries. Flexibility for a retail schedule is necessary. Join a company that believes in inclusivity and respects each associate's contributions.

Qualifications

• Consistently provide genuine, friendly, personable and professional service.
• Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.

Responsibilities

• Assist customers with scheduling their deliveries.
• Manage payments and acknowledge customer questions and concerns.
• Proactively resolve escalated customer issues.

Skills

Effective communication

Interpersonal skills

Organizational skills

Listening skills

Multi-tasking

Problem-solving

Job description

Part Time Customer Service Representative $17 hourly

We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry.

What you'll do:

As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.

What we need from you is:

• Consistently provide genuine, friendly, personable and professional service.
• Effective communication, interpersonal and organizational skills in person and on the phone.
• Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
• Proactively resolve escalated customer issues.
• Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

We can't wait to get to know you!

Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity.