Part Time - Customer Service Associate - Tool Rental - Flexible

Lowe's; Hendersonville (TN); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee…S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Part Time - Customer Service Associate in Tool Rental—a role focused on assisting customers with home improvement needs and guiding them to the right products and services.

The position emphasizes strong customer service, product knowledge, and teamwork in a dynamic store environment. Training and growth opportunities are highlighted, along with benefits such as health options and discounts.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying information)
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic
• Able to perform duties with prolonged standing/sitting and other activities
• Minimally lift 25lbs unassisted or over 25lbs with/without accommodation

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Help customers locate and handle merchandise
• Restock shelves and replenish supplies
• Process orders and deliveries accurately and on time
• Cross-train in other areas to support customer service
• Prepare department merchandise per customer needs (e.g., paint, pipe, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Reading & arithmetic

Lifting 25 lbs

Tools

Smartphones

Tablets

Job description

Part Time - Customer Service Associate - Tool Rental - Flexible

Jul 23, 2026

How We Support You

Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.

• Make your well-being a priority with multiple top-tier health insurance options.
• Explore educational opportunities with Lowe's tuition assistance program.
• Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
• Gain extra savings with a 10% Associate Discount.
• Learn new trade skills with our Track to the Trades program.

As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

Key Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Minimum Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Preferred Qualifications

• 6 months of Retail and/or customer service experience
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than$86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based inMooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visitLowes.com .

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Lowe’s Companies, Inc. is a leading home improvement retailer in the U.S., serving millions weekly through over 2,200 stores and a commitment to community support.

Post IPO Debt - Goldman Sachs, Bank of America$9B

Aug 2025

Post IPO Debt$3B

Mar 2023

Post IPO Debt$5B

Mar 2022

Footprint

Where they work

Headquarters Mooresville, NC

1000 Lowes Blvd, Mooresville, NC 28117, US