Part-Time Customer Service Associate - Retail & Store Support

Dollar Tree Stores INC; Urbana (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Urbana is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at a cash register, and ensure the cash is secure while protecting company assets.

You will stock shelves, unload trucks, and replenish inventory while keeping the store clean and organized. The role emphasizes safety, teamwork, and professional interactions with customers and leaders.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform physical tasks (standing, walking, bending).
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment
• Ensure a positive, safe, and respectful environment
• Maintain store cleanliness, bathrooms, floors, trash, and neat presentation
• Other duties as assigned

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Urbana is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at a cash register, and ensure the cash is secure while protecting company assets.

You will stock shelves, unload trucks, and replenish inventory while keeping the store clean and organized. The role emphasizes safety, teamwork, and professional interactions with customers and leaders.