Part-Time Customer Service Associate | Retail Expert

Dollar Tree, Inc.; Annandale (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a part-time Customer Service Associate to provide a helpful shopping experience and assist customers with questions and recommendations. You will manage transactions at the register, help unload and stock merchandise, and keep the store clean and orderly.

The role requires strong customer service, the ability to lift 30–50 lbs, and excellent communication. A high school diploma or equivalent is preferred, with prior retail or service experience strongly valued.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service experience

Ability to follow instructions

Lifting to 30–50 lbs

Excellent communication

Organization and time management

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a part-time Customer Service Associate to provide a helpful shopping experience and assist customers with questions and recommendations. You will manage transactions at the register, help unload and stock merchandise, and keep the store clean and orderly.

The role requires strong customer service, the ability to lift 30–50 lbs, and excellent communication. A high school diploma or equivalent is preferred, with prior retail or service experience strongly valued.