Part-Time Customer Service Associate (Retail)

Family Dollar; New York (NY); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail store in New York is looking for a Customer Service Associate to enhance the shopping experience for customers. The role involves assisting customers, managing transactions, and maintaining the store's cleanliness. Ideal candidates will have previous experience in customer service, strong organizational, and problem-solving skills. This part-time position offers a dynamic and engaging work environment, with benefits including various insurance options and educational assistance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store.

Job description

A retail store in New York is looking for a Customer Service Associate to enhance the shopping experience for customers. The role involves assisting customers, managing transactions, and maintaining the store's cleanliness. Ideal candidates will have previous experience in customer service, strong organizational, and problem-solving skills. This part-time position offers a dynamic and engaging work environment, with benefits including various insurance options and educational assistance.