Part-Time Customer Experience Specialist (Retail)

Dollar Tree, Inc.; Village of Monticello (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Monticello store. You will assist customers, handle transactions at the register, and help maintain stock and cleanliness to ensure a positive shopping experience.

Responsibilities include unloading trucks, restocking shelves, and providing friendly service while adhering to store policies. Part-time work with opportunities to learn and grow within the team.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and overall presentation.
• Other duties as assigned*

Skills

Customer service experience

Communication

Organizational skills

Problem-solving

Follow instructions

Lifting requirements 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Monticello store. You will assist customers, handle transactions at the register, and help maintain stock and cleanliness to ensure a positive shopping experience.

Responsibilities include unloading trucks, restocking shelves, and providing friendly service while adhering to store policies. Part-time work with opportunities to learn and grow within the team.