Part-Time Customer Experience Associate I

SonicJobs Inc.; Jacksonville (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Jacksonville, FL is seeking a part‑time Customer Service Associate to provide a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and maintain store cleanliness and safety.

We value reliable team players with strong communication and problem‑solving skills, capable of lifting up to 50 lbs and following store procedures. Previous retail or service experience is preferred, and training is provided.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions.
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*

Skills

Customer service

Retail experience

Follow instructions

Lifting 30-50 lbs

Organizational skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Jacksonville, FL is seeking a part‑time Customer Service Associate to provide a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and maintain store cleanliness and safety.

We value reliable team players with strong communication and problem‑solving skills, capable of lifting up to 50 lbs and following store procedures. Previous retail or service experience is preferred, and training is provided.