Part-time Custodial Supervisor - Commons Building

Owens Realty Services; Raleigh, Northern (NC, KY); Hybrid; USD 1,929,000 - 2,480,000; Full time

Job summary

Owens Realty Services in Raleigh, NC is seeking a Supervisory Janitor to oversee custodial staff and ensure high-quality cleaning services. The role requires the supervisor to be on-call to support continuous operations and deliver superior customer service.

The position emphasizes leadership, training on safety and cleaning protocols, scheduling, and maintaining strong client relationships to improve service and efficiency.

Qualifications

• Requires 2+ years janitorial/cleaning experience.
• 2+ years supervisory experience.
• 1+ year as Floor Tech and experience on all floor types.

Responsibilities

• Supervise, direct and participate in custodial work.
• Provide leadership to custodial staff and communicate with Building Representative.
• Conduct routine inspections and take corrective action to ensure quality and safety.
• Train night-shift staff on products, MSDS and hazardous substances.
• Help develop and implement departmental policies and standards.

Skills

Supervisory experience

Customer service

Safety awareness

English proficiency

Education

High school diploma or GED

Tools

Floor cleaning equipment

Job description

Pay Rate: $16.00/hr

Schedule: Monday to Friday,6:00 pm - 10:00 pm

SUMMARY:

This position will perform supervisory janitorial work. This will include supervising, directing, and participating in the work of subordinate custodial personnel. This position requires that the Supervisor will be on-call to ensure that operations are continually improving and has superior customer service skills.

DUTIES AND RESPONSIBILITIES:

• Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Custodial Services Department.
• Shall be responsible to the Building Representative for the component performance for all Custodial work.
• Make sufficient daily routine inspections as deemed, necessary and appropriate to assure that the work is performed as specified and take immediate corrective action as may be required to fully comply.
• Provide a professional trained on the night shift to direct the cleaning activities of the custodial staff including MSDS of all products and all known hazardous substances present in the Janitors closets or storage in the building.
• Assist in the development and implementation of departmental policies, procedures and standards of work.
• Provides a leadership and guidance to departmental personnel.
• Maintain proficiency in all techniques and equipment used by the custodial staff.
• Make recommendations to the manager for changes in supplies, equipment or procedures to improve safety or to reduce costs.
• Maintain good working relationship with other departments.
• Supervise and keeps close communication with the Lead and the rest of the Custodial Staff.
• On an-on-going basis, provides appropriate technical and chemical training to all Custodial staff.
• Investigates documents and reports all unusual occurrences to the manager.
• Ensures that all equipment is tested regularly.
• Schedules personnel for proper coverage of custodial services.
• Maintains good working relationship with the client and building occupants.
• Work with Management support staff and the client on a daily basis to review custodial performance and discuss ways to improve level of service when necessary.
• Ensure that staff is dress with the proper uniform attire.
• Issue verbal reprimands and recommends Disciplinary actions when necessary.
• Inspect building and grounds to ensure clean and safe conditions.
• Evaluate the need for minor equipment repairs; perform and supervise minor repairs.
• Complete weekly inspections.
• At the end of the shift equipment must be left clean and ready to use including cleaning materials.
• Other duties not listed here.

EDUCATION/EXPERIENCE:

• High school diploma or general equivalency diploma (GED).
• 2 Years of Janitorial/Cleaning experience.
• 2 Years of previous supervisory experience.
• 1 or more years of experience as a Floor Tech, must have experience on all type of floor surfaces.

QUALIFICATIONS/KNOWLEDGE:

• Must have knowledge of proper cleaning or polishing agents to use on various types of surfaces, including metals, woodwork floors and floor coverings.
• Knowledge of Safety Ordinance and Regulations.
• Knowledge of the cleaning supplies and equipment. Be able to instruct others in their use.
• Ability to understand documents such as Scope of Work and Procedure Manuals.
• Ability to write routine reports and correspondence.
• Apply common sense understanding to carry out instructions provided in written, oral or on diagram forms.
• Ability to read and comprehend instructions.
• Ability to effectively present information in one-on one and group situations to customers.
• Must be able to speak, write and read English.