Part Time Client Transport Specialist

Pyramid Healthcare

Pittsburgh (Allegheny County)

On-site

USD 19,000 - 28,000

Part time

14 days+

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Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Paid Time Off

Tuition Reimbursement

Flexible Spending Accounts

Life Insurance

Referral Bonuses

Job summary

Pyramid Healthcare's Pittsburgh outpatient SUD program seeks a reliable Client Transport Specialist (Driver) to provide safe, timely transportation for clients in treatment. This part-time role supports client safety, maintains documentation, responds to emergencies, and represents Pyramid Healthcare professionally in the community; requires PA driver's license and CPR/First Aid.

The position offers morning hours, Monday–Friday, 15–20 hours per week, with a focus on compassionate care and

Qualifications

High School Diploma or GED preferred.
Experience in healthcare transportation preferred.
Valid Pennsylvania driver's license required.
CPR, AED, and First Aid certifications required.

Responsibilities

Safely transport clients to and from treatment services.
Supervise and support clients during transportation.
Operate company vehicles in accordance with traffic laws and policies.
Complete and maintain all required transportation documentation accurately.
Monitor client safety during transportation and respond to emergencies.
Communicate transportation delays, vehicle concerns, and client issues to supervisors.
Maintain confidentiality of all client, employee, and company information.
Complete required trainings, certifications, and compliance requirements.
Support a safe and welcoming treatment environment.
Perform other duties as assigned.

Skills

Safe driving

Communication

Crisis response

Time management

Confidentiality

Professional boundaries

Education

High School Diploma or GED

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life's challenges. We offer behavioral healthcare services - psychiatry, addiction recovery, mental disorder treatment, etc. - that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Join Pyramid Healthcare and Help Support Recovery

Our Pittsburgh Outpatient Substance Use Disorder (SUD) program provides compassionate, evidence-based care that helps individuals achieve and sustain long-term recovery.

We are seeking a reliable, compassionate, and safety-focused Client Transport Specialist (Driver) to support clients receiving outpatient addiction treatment services. This role is ideal for individuals who enjoy helping others, maintaining a safe environment, and making a meaningful impact in their community every day.

If you're looking for a rewarding opportunity in behavioral health, healthcare transportation, recovery support, or human services, we’d love to hear from you.

Schedule

Part-Time

Monday-Friday
15-20 hours per week
Primarily morning hours

Position Summary

The Client Transport Specialist provides safe, reliable, and timely transportation for clients participating in Pyramid Healthcare treatment programs. In addition to transportation responsibilities, this position supports client safety, maintains required documentation, responds appropriately to emergencies, and represents Pyramid Healthcare with professionalism in both facility and community settings.

Essential Responsibilities

Safely transport clients to and from treatment services and designated locations within established timeframes.
Supervise and support clients during transportation while maintaining professional boundaries.
Operate company vehicles in accordance with traffic laws, company policies, and transportation procedures.
Complete and maintain all required transportation documentation accurately and timely.
Monitor client safety throughout transportation activities and respond appropriately to emergencies or potential risk situations.
Communicate transportation delays, vehicle concerns, client issues, and other relevant information to supervisors.
Maintain confidentiality of all client, employee, and company information.
Complete required trainings, certifications, and compliance requirements.
Support a safe and welcoming treatment environment.
Perform other duties as assigned.

Qualifications

Education & Experience

High School Diploma or GED preferred.
Experience providing healthcare transportation, client transportation, patient transportation, behavioral health services, or related human services experience preferred.

Licensure & Certifications

Valid Pennsylvania driver's license required and must remain in good standing.
Current CPR, AED, and First Aid certifications required.

Knowledge, Skills & Abilities

Successful candidates will demonstrate:

Knowledge of safe driving practices and applicable traffic laws.
Familiarity with basic vehicle maintenance and automobile safety.
Strong communication and interpersonal skills.
Ability to analyze information and solve problems effectively.
Ability to remain calm and respond appropriately during crisis situations.
Strong organizational and time-management skills.
Ability to maintain confidentiality and exercise sound judgment.Ability to interact professionally with clients, staff, and community members.
Ability to maintain client safety and appropriate professional boundaries during transportation services.

Physical Requirements

Ability to sit, stand, walk, bend, reach, and operate a motor vehicle safely.
Ability to lift and move up to 50 pounds as needed.
Ability to function effectively in both office and community environments.
Ability to travel local and regionally as required.

Work Environment

This position works within outpatient behavioral healthcare settings, office environments, company vehicles, and community locations. Team members may encounter changing schedules, traffic conditions, weather conditions, and emergency situations while supporting transportation operations.

Why Join Pyramid Healthcare?

Join a nationally recognized behavioral healthcare organization.
Make a meaningful impact in the lives of individuals in recovery.
Be part of a supportive, mission-driven team.
Help advance access to addiction treatment and recovery services in the Pittsburgh community.
Work alongside dedicated professionals committed to client success.
Employees and families all have free virtual health care.
Take up to 50% of your earned pay in advance of payday to help cover surprise expenses.

***Due to the nature of behavioral healthcare work and our responsibility to ensure client safety, candidates selected for hire must successfully pass a criminal background check, drug screening, and any required state-mandated clearances. Employment is contingent upon meeting all screening requirements in accordance with federal, state, and accrediting-body regulations.***

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare's mission.

Total Rewards for Full-Time Positions: