Part-Time Client Experience Specialist — Inbound Support & Scheduling

Milan Laser Hair Removal; Omaha (NE); On-site; USD 26,174 - 33,062; Part time

Job summary

Milan Laser Hair Removal in Omaha, Nebraska is seeking a Part-Time Customer Support Rep to handle chat, text, email and calls from clients nationwide. You will schedule appointments, answer questions about the hair-free journey, and resolve account needs to create a smooth client experience.

This fast-paced role emphasizes accuracy, empathy, and teamwork. Base pay starts at $19 per hour with potential for higher earnings through performance incentives; 16–24 hours weekly with morning, evening,

Qualifications

• 1+ year of customer service experience in a fast-paced environment.
• Ability to multitask across phone, email, and chat.
• Strong written and verbal communication skills.
• Typing speed of at least 60 WPM.

Responsibilities

• Respond to inbound calls, emails, texts, and chat from current clients.
• Support appointment scheduling and assist with account questions.
• Deliver empathetic, confident, solutions-focused service.
• Assist inbound leads and guide them toward booking consultations.

Skills

Customer service

Multitasking

Typing 60 WPM

Strong communication

Education

High school diploma or equivalent

Job description

Milan Laser Hair Removal in Omaha, Nebraska is seeking a Part-Time Customer Support Rep to handle chat, text, email and calls from clients nationwide. You will schedule appointments, answer questions about the hair-free journey, and resolve account needs to create a smooth client experience.

This fast-paced role emphasizes accuracy, empathy, and teamwork. Base pay starts at $19 per hour with potential for higher earnings through performance incentives; 16–24 hours weekly with morning, evening,