Part-Time Client Concierge & Fashion Advisor

KnitWell Group; Wilmington (DE); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on merchandise

Referral incentive program

Discounts on travel

Shopping benefits

Concerts and more

Job summary

KnitWell Group is seeking a part-time retail associate at Store Wilmington, DE to deliver exceptional customer service, build lasting client relationships, and drive store performance. You will engage customers, present fashion trends, and work with a team to meet sales goals.

You will navigate POS systems and handheld devices, ensuring an organized, welcoming shopping experience. Availability evenings, weekends, and holidays is required.

Qualifications

• Strong ability to create and nurture client relationships.
• Excellent written and verbal communication skills.
• Able to work in a diverse team environment.
• Passion for selling and driving traffic to the store.
• Comfortable using POS and handheld devices.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
• Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
• Plan and prioritize tasks to meet customer and business needs.
• Understand customer needs with curiosity and confidence through intentional conversations.
• Share current products and fashion trends to wardrobe, inspire, and build trust.

Skills

Clientelling

Written and verbal communication

Team player

Sales oriented

Tech aptitude (POS/iPad)

Tools

POS systems

iPad usage

Job description

KnitWell Group is seeking a part-time retail associate at Store Wilmington, DE to deliver exceptional customer service, build lasting client relationships, and drive store performance. You will engage customers, present fashion trends, and work with a team to meet sales goals.

You will navigate POS systems and handheld devices, ensuring an organized, welcoming shopping experience. Availability evenings, weekends, and holidays is required.