Part-Time Circulation Clerk - Customer Service

Middletown Public Library; Middletown Township (NJ); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Paid time off

Job summary

The Middletown Township Public Library is seeking a Part-Time Library Assistant in the Circulation department. This individual will report to the Circulation Manager.

Flexibility, strong communication, and customer service skills are a must. Responsibilities include shelving, patron assistance at the Circulation Desk, checking materials in/out, issuing library cards, processing transactions, maintaining shelves, and updating catalog records.

Qualifications

• Flexibility, strong communication, and customer service skills are a must.

Responsibilities

• Prioritize, sort and shelve library materials.
• Assist patrons at the Circulation Desk and by telephone, providing courteous and knowledgeable customer service.
• Check library materials in and out.
• Respond to patron inquiries regarding library accounts, due dates, overdue materials, and fines both in person and by telephone.
• Create new library cards, review and renew existing patron accounts.
• Process cash register transactions, including fine payments and Friends Store purchases.
• Maintain library collections through shelf reading, weeding and relabeling materials.
• Proofread and process incoming materials, ensuring accurate labeling and catalog records.
• Complete special projects and perform additional duties and responsibilities as assigned.

Skills

Customer service

Communication

Cash handling

Patron support

Job description

The Middletown Township Public Library is seeking a Part-Time Library Assistant in the Circulation department. This individual will report to the Circulation Manager.

Flexibility, strong communication, and customer service skills are a must. Responsibilities include shelving, patron assistance at the Circulation Desk, checking materials in/out, issuing library cards, processing transactions, maintaining shelves, and updating catalog records.