Part-Time Center Associate

The UPS Store Hudson #5997; Hudson (NH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in retail services seeks a Part-Time Center Associate for their Hudson location. This role involves providing exceptional customer service, handling various shipping and processing tasks, and maintaining equipment and a safe workspace. Ideal candidates are customer-focused with good communication skills and retail experience. Join us for an opportunity to contribute to a dynamic team and grow within a supportive environment.

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding verbal and written communication skills.

Responsibilities

• Delivers outstanding customer service to customers and handles phone inquiries.
• Operates all equipment and software proficiently.
• Maintains a clean, organized and safe working environment.

Skills

Customer service

Computer skills

Verbal communication

Written communication

Listening skills

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week